We just got back from a long weekend staying in a 2-bed apartment here. The hotel is up a hill, but the views of the matterhorn from the balcony are just stunning. Also, being off the main street, there is a fantastic silence to the area (also because Zermatt has no cars). We actually expected to be further out but it was only a few minutes down the hill to the main street and also the base stations were also within a few minutes walk. We were going to get the bus to and from the base-stations (which is free with your lift pass) but we didn't feel the need as the walk was so short.
Unfortunately, my friend was badly injured on the mountain on the second day and was taken to hospital, Richard, the owner, could not have been more helpful - calling the hospital for me, giving me train timetables, helped us with the luggage and gave us a (very!) late check out without charging us. He also helped us to organise getting me insured on our hire car - calling and sending faxes etc. Everything we asked he did and went out of his way to help us as much as he could, all cheerfully. I have never stayed somewhere where the owner was so happy! Every morning he also gave us all the details of what was open on the mountain, and the next few days weather reports to help us decide which part of the mountain to go to.
The room was clean and tidy, with table, side tables, couch,tv and little kitchenette. The bathroom was large with a great powerful shower with constant hot water, very important to me! There was also a little lift up to the room which was great with the baggage.
We would definitely stay there again, great location and great little apartment with a beautiful view. But more than anything we would stay because of the owner, he gave it a cheerful, friendly and personal touch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC