I like this place because it reminds me of the Italian Ambiance. Yes, service isn't the American tradition. I have been in this place few times as I go to Maastricht 4 times a year, enjoyed time waiting for the food to come, loved the unexpensive wine they serve if you ask (politely). Waiters are just great and so Italians. If you give them a few "smiles" they will make you happy. Don't be American. That's the rule and it applies everywhere in Europe.
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