Got a good deal with lastminute.com for 2 double rooms for 2 nights (prepaid). Decent hotel, lovely rooms and swimming pool. However after I returned, noticed from my bank statement that I'd been charged again - even thought I had already for both rooms in advance. Money had also come off my friend's card, over 100 euros each. I phoned the reservations dept and they apologised for the error and refunded the money within a few days. But it's a bit worrying – wouldn't have known unless I checked my bank statement.
The hotel itself was great - rooms lovely, and the pool was a real plus. Location not great - 10 mins walk to nearest tram stop and nothing really in the area. If you don't want to pay the full 18 euro for breakfast, there's no option of getting a coffee and pastry (or anything) until 11am which was disappointing – however there's a lovely cafe/restaurant by Surinamplein (Cafe Oslo).
I would have given the hotel 3.5 stars but for the money issue!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
23 July 2012
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I have just read your review of your stay in our hotel and I'm happy to read that you enjoyed it. I would like to offer my sincere apologies for the fact that we charged your credit card twice. Unfortunately one of our employees made a mistake! I do hope to get the chance to welcome you again as our guest in the future!
westCord Fashion Hotel
This response is the subjective opinion of the management representative and not of TripAdvisor LLC