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Hilton Amsterdam: Traveller Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 171 reviews
171 Reviews
5.0 of 5 stars
88
4.0 of 5 stars
55
3.0 of 5 stars
17
2.0 of 5 stars
6
1.0 of 5 stars
5
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#18 of 324 hotels in Amsterdam
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  • Hotel class: 5 of 5
  • Rooms: 271
Description: Sleek Executive Hotel centrally located in fashionable area of southern Amsterdam, next to canal; near museums & elegant shops. This description is based on information provided by the hotel.
Address:
Apollolaan 138
Amsterdam 1077 BG
The Netherlands
Check Rates: £259 (€328) Avg. Price
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TripAdvisor Traveller Reviews

Reviews of Hilton Amsterdam

( 52-56 of 171 )
“Couldn't have been better...”

Hilton Amsterdam

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5 of 5 stars
Dublin, Ireland
19 Oct 2007
3/3 found this review helpful

I'd decided to book a few well deserved few days of rest in Amsterdam (one of my favourite cities) and wanted what seemed to be impossible - a nice hotel, that wouldn't break the bank. I managed to score a great deal for this hotel on Priceline and accepted it.

Of course, being a Priceline deal I thought that I was going to be stuck in one of the hotels worst rooms (which can often happen), but either way was willing to accept whatever happened for the price I had paid.

I arrived, warm and sweaty after the trip from Schiphol via Centraal Station and the 16 tram and was greated by really friendly door staff and reception, who (unlike in other hotels) engaged in conversation and were very clear about what the hotel offered and the range of services. At no time was I treated any differently than a full rate paying guest and, in fact, I was treated better than I have been in many 5* hotels. I was asked if I would prefer a room with a view (obviously I would, but again its nice to be ask - not just assigned). I was given a room (with a gorgeous view over the canal/marina) on the 4th floor which was prefect. The decor was modern, the bed comfortable and the bathroom spotless and well stocked with towels and toiletries. The only complaint I could muster was that the desk chair wasn't great for sitting on for prolonged periods.

Staff were always attentive, yet discreet. You would get greeted or asked how your day/afternoon/evening went, yet never felt like it was forced or heavy handed. Reception staff also functioned in the same professional and slick manner.

Transport to/from the city was a breeze with the frequent tram service and nightbuses which operate just a short walk away from the hotel. An airport shuttle can aslo be booked to/from the hotel should you not feel like facing the public transport system.

It may be a Hilton (which, as a chain, can sometimes can be a little lacklustre) but the Hilton Amsterdam just seemed to have a sense professionalism and class within the staff I encountered that makes me want to return again. It may not be slap in the centre of the city - but I, for one, was glad of that. The quieter suburban area was much more tranquil and relaxing.

I personally can't find much to criticise them about (chair, as discussed above, and expensive Swisscom wi-fi is about it). For me, it was one of the best hotels I've stayed in for quite some time.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
colmirl's Summary
Date of Stay: October 2007
Member since: 08 March 2005
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Average price*: £259 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Peaceful Hilton”

Hilton Amsterdam

17 Oct 2007
2/2 found this review helpful

At the last minute I booked an Amsterdam getaway through expedia (£250 pp flights with KLM and 2 nights at Hilton in exec queen suite with brekky incl) and it was great!

I was a tad concerned at how far out of the centre the Hilton seemed at first, but living in the thick of it in London every day meant the peace and quiet the location of the Hilton offered was definitely appreciated, especially once we had the opportunity to explore around the area to Vondel Park which is stunning and only 5 mins on foot! Being able to wander down and perch by the canal directly out the front of the hotel of a morning in the sunshine was a perfect way to start the day as was the amazing stepped tce for a drink in the evening. An idyllic location indeed.

The Hilton was exactly what you might expect from a prestige worldclass hotel chain. The service was friendly (though don't assume you can get the free bikes they claim - the hotel only has 4 available!) and the room was large with a supremely comfy bed. We were impressed with the pillow menu allowing you to order your favourite type as was the case with the soap menu - a nice touch!

The breakfast was amazing - the full works from pastries and crepes to fresh fruit, eggs as you like them, other hot goodies and fresh juices galore. I also liked the fact that it was on from 7am-11am meant that spending a little extra time in those comfy beds was achievable.

Overall a great stay. They were fab in accomodating our late check out and high standards of cleanliness and attention to detail throughout the stay.

  • This TripAdvisor Member:
    • Liked — Breakfast & beds
    • Disliked — Not being able to walk to the centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LanaBLondon's Summary
Date of Stay: October 2007
Travelled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: 01 July 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
Great pool scene, pet owners
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: £259 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Wonderful Weekend”

Hilton Amsterdam

31 Aug 2007
2/2 found this review helpful

My daughter-in-law and myself have just returned from a 4 day stay at the Hilton to celebrate my 60th birthday. It was our first trip to Amsterdam and we used the local transport as recommended on TripAdviser Reviews - it was great fun!! Train from airport and Tram 16 - easy.

We arrived at 1am due to our flight being delayed and had booked directly on the hotel website making use of their 'special offers' but were upgraded to an Executive Suite on arrival at no extra cost. The room was very clean, comfy beds, bathroom marvellous and a magnificent view of Amsterdam from the 8th Floor.

We made use of the Espresso Bar in the mornings, the terrace for sundowners after long days in the City and ate at Roberto's (restaurant inside hotel) for my celebration birthday meal.

What a night we had in Roberto's - we were made welcome immediately, the food was delicious and the ambience marvellous - the Staff were exceptional - what fun we had! Highly recommended.

We enjoyed coming back to the Hilton in the suburbs after the hustle, bustle and noise in the City - peace.

Thank you Hilton for a marvellous birthday weekend and ALL your Staff are polite, knowledgable and very friendly.....will certainly visit you again soon.

  • This TripAdvisor Member:
    • Liked — Beds
    • Disliked — Nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Skippy07Norfolk's Summary
Date of Stay: August 2007
Travelled with: Spouse / significant other
Visit was for: Personal event (wedding, ...)
Age group: 50-64
Member since: 31 January 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
Great pool scene, pet owners
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Great food / Wine, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: £259 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Picturesque: A Great Starting Point for Amsterdam”

Hilton Amsterdam

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5 of 5 stars
Sugar Land, Texas
25 Aug 2007
5/6 found this review helpful

The Amsterdam Hilton is in a picturesque canal setting, a short walk to Vondelpark and the Museumplein. The hotel itself has a subdued atmosphere that is a welcome counterpoint to a day of sightseeing in the often frenetic streets of Amsterdam.

The hotel interior is tastefully elegant and updated. The central feature of the lobby is the inviting panoramic window wall opposite the front entrance that invites you for a cocktail on the canal-side terrace, overlooking the Hilton Marina (exhorbitant prices notwithstanding). The terrace is worth the "price of admission" if just to relax as the afternoon winds down.

The rooms were nicely furnished, of reasonable size. The beds, really comfortable, and the pillow and soap menus, a nice touch. We had two rooms, a canal view and a "boulevard" view...get the canal view if you can. It's a wonderful treat that gets you in the mood for sightseeing in the city.

I've read many negative views of the exterior architecture. Yes, the building looks a bit anachronistic and a little out-of-place in its early-60's design, but if you really look at it, it is a very clean design that hearkens back to an era full of potential and possibility. The building's architect, Hugh Aart Maaskant, is actually of some renown, and staying in the hotel a few days will allow you to appreciate its functionality and beauty.

We were upgraded to an executive room, as Diamond members. Their top-floor lounge is really a glass-walled penthouse that affords fabulous views on three sides of Amsterdam. Both the breakfast and the cocktail hour food selections were well-stocked. The evening bar was stocked with all standard liquors, mixers and beers. The wine selection included free-flowing, very tasty, italian sparkling wine (very dry, which I like). My 19 year-old son developed a taste for champagne while there! The only down-side of the lounge is it is closed in the afternoons. Also, the attendants, though very accommodating and responsive, are not the concieriege, so you can't rely on them for ticket purchases or a wealth of local recommendations; however the concierge downstairs was very helpful on that score. (Get museum tickets from them to avoid lines).

The health club is connected and privately owned. Gold/Diamond members get free access, though. Good equipment, unisex spa facilities.

As for location, yes the hotel is not at city center, or, really even a comfortable walking distance, but the tram service is so good, who cares? And I actually enjoy using public transportation like that, as it puts you in closer touch with the local community. Three tram lines are close-by and get you to essential parts of the city: 16, 2 and 5.

Beethovenstraat--a shopping area--is just a short walk away from the hotel. I'd suggest a walk down this street to get a glimpse of a less-touristy side of Amsterdam. There's a cafe--Fidelieo--2 or 3 blocks south of Apollolaan, on Bethovenstraat, that serves excellent food, has an outdoor cafe, and is open late (the only eating place neaby--includng the hotel--that I found open past 11 pm).

Some local recommendations:

--Van Gogh Museum is excellent, but get tickets in advance.
--Ann Frank House is a must. I went 30 minutes before opening and there were maybe 40 people in front of me...got in within 5 minutes of opening. Later in day, lines are crazy.
--The Holland Casino is fun if you want to try a bit of gambling. Look fo local "tourist" magazines or brochures for free admittance coupons...otherwise you'll pay 3.50 euros to enter. Bring your passport too (drivers license does not work!).
--Go to a pancake house and get pancakes and/or waffels. We tried De Carrousel across the canal from the Heineken Brewery, and were very pleased.
--Enjoy the street performances on the Leidseplein and other areas (don't forget to tip), and then for shopping/souvineirs, walk from Leidseplein to Klaverstraat to Dam Square. You can make a detour to the Red Light District, if that's on your to-do list.
--See Boom Chicago comedy club. Its very much reminiscent off Second City in Chicago, and--I though--the comedy was actually a little better.

From the airport you can take the train to Centraal Station, then 16 Tram to (nearby) the hotel. Taxi is about $40 euros to hotel.

  • This TripAdvisor Member:
    • Liked — Relaxing atmosphere
    • Disliked — Difficult to find late-night eating/drinking in hotel or nearby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Goblu's Summary
Date of Stay: August 2007
Travelled with: Family with teenagers
Visit was for: Quality time with family
Age group: 35-49
Member since: 16 June 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Older Travellers, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
Young Singles, Great pool scene
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: £259 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“A Wonderful Option within a short distance of Central Amsterdam”

Hilton Amsterdam

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5 of 5 stars
Toronto, Ontario
25 Aug 2007
5/6 found this review helpful

What a wonderful hotel. Every element about our stay at the Amsterdam Hilton was excellent. Got a fantastic rate on a 3rd party website. We were a party of 3, and even though the hotel for the most part is a two to a room property, they gladly acommodated our third person at no cost. We checked in at 9AM, and were greeted by wonderful, friendly, polite and effecient staff. Even though check in was not until the afternoon, they managed to have our room ready by 9:45! Thank you! The room was big enough with a fantastic bed. Bathroom was huge and totally comfortable. The shower was incredible. There could be a complaint made about the location. You are not in central Amsterdam, however...........the trams which are only a five minute walk to, put you in Central Amsterdam in around 10-15 minutes. The hotel is located in a quiet and charming area that actually makes you glad you stayed there. There are many very nice local restaurants within walking distance if you choose not to head to central Amsterdam. This is a great hotel with staff who remind you of what people used to be like when customer service was the most important thing. Stay here with complete and utter confidence!!

  • This TripAdvisor Member:
    • Liked — The wonderful staff
    • Disliked — Might be unwise for those who need to be right in Central Amsterdam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
galileocan's Summary
Date of Stay: August 2007
Travelled with: Family with teenagers
Visit was for: Quality time with family
Age group: 35-49
Member since: 08 March 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 3 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
Young Singles, Great pool scene
Was this review helpful? Yes No
Check Rates
Average price*: £259 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Hilton Amsterdam

( 52-56 of 171 )
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Hilton Amsterdam Address

Apollolaan 138, Amsterdam 1077 BG, The Netherlands