Because my opinion of this hotel is basically positive, let me start with the little niggling things that bothered my wife and me during our recent 6-day stay -- most of which were housekeeping-related.
First and foremost: Each room (for two) is granted one small bar of Pears-like (glycerine) soap a day. Most days, this turned out not to be enough soap for two people to take showers and do the occasional hand-wash. By morning (usually while the second guest was taking his/her shower), the soap was gone. (It virtually evaporates in your hand as you're holding it.)
The room came with a single extra pillow. Midway through our stay, this extra pillow was mysteriously placed back in the bag that we had found it in. Clearly, the pillowcase would not have been washed (we still had several nights to go before checking out), which made me wonder whether it had been cleaned the last time it was put back in the bag (before we took it out and used it).
Generally, the room seemed to have been set up for one guest (despite the queen bed): that single extra pillow; three types of beer in the fridge -- but only one can of each; a single wine-glass; a single water tumbler. And each day, the water glass and wine glass were carefully put back in their original position (upside down on a coaster) -- completely unwashed!
These housekeeping lapses suggest that the nh Schiller is not yet ready for prime time. These lapses, plus a seriously out-of-date lobby, and truly awful paintings in the hallways.
But, having said all of that, I would probably stay at the Schiller again:
The shower is one of the best I have ever experienced in my life. Lots of hot water (be careful: that second tap controls the temperature, not the cold water), and so much pressure that (for the first time in my life) I actually had to turn the water flow DOWN!
The half-hour of free wi-fi (in the lobby only, get the password from the front desk) was enough to keep up with the news and emails from home.
The safe -- unlike in almost every other hotel -- was not at floor level (and thus very difficult to use for anyone with bi-focals and/or a knee problem), but almost waist-high.
The fridge was relatively large and (see above) uncluttered, so we easily kept our breakfast and other snacks in it.
The young staff (fluent, like most Amsterdammers, in English) was friendly and helpful (one young man worked on my computer for 5 minutes or more, when I had a log-on problem).
The elevator (actually there are two) was a big attraction for us, knowing that the narrow canal-side hotels do not generally have one (and reluctant/unable to haul 5 weeks’-worth of luggage up multiple flights of tight, twisty steps).
The room -- number 509 -- was larger than we'd anticipated, very modern and clean. A pleasant surprise after the somewhat nervous-making lobby and the hallways. We had asked for a room in the back (having been warned, by other Trip Advisors, of possible late-night noise in the square out front). Anyone on floors 5 or 6 (and possibly 4) will get a wonderful view over the rooftops of Amsterdam, as well as down into the back gardens of some very posh homes one street over.
And the hotel location can't be beat: It’s an easy walk downtown, or through Chinatown. The tram lines -- #9 and #14 – that run through the Rembrandtplein square in front of the hotel run through the central part of town and connect the traveller to most places he or she is likely to want to visit (including the museums, the Jordaan, the Dam, the Anne Frank house, the Nine Streets, and Centraal Station), there is a Starbucks at the east end of Rembrandtplein, and an excellent food shop (Albert Hein) around the corner to the right (with a New York-style café – George – upstairs).
- Also Known As:
- Nh Schiller Amsterdam
- Nh Schiller Hotel Amsterdam
- Official Description (provided by the hotel):
- Hotel dating from 1912 offers modern comforts and amenities and displays 350 Schiller paintings; located in the historic district. ... more less
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