Spent a three night Eurostar break in this hotel including bank holiday Monday. Ideal location near to Central railway station and shops. Room, although clean and spacious, had dirty outside windows overlooking rather dingy street. Allocation of a 45 min. slot for breakfast worked okay for us as we got up in time, but could be a problem if deciding on a last minute lie-in one morning. Although we didn't check in until after 5pm on first day, we were told we couldn't have the room originally booked for us...don't know if alternative was better or worse! Bed comfortable but some noise early morning woke us (machinery in hotel?) Beware of the pay-to-view TV system. We were flicking through channels on remote control and must have pressed a pay to view button by mistake which resulted in a 13 euro charge at check out. When we explained it was an error and we certainly hadn't watched an in-house movie, the receptionist would not cancel the charge and said there was no manager in the hotel for us to speak to about it. She said if we didn't pay she would have to pay the charge so we felt obliged to pay. It was a shame as for the sake of a small charge, this soured the visit and the hotel gets no vote from us for dealing with customer complaints!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
I recommend this hotel for:
Young Singles, tourists
I do not recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Older Travellers, Great pool scene, Families with Small Children, Families with Teenagers