We have been to Brussels 5 times and this is the best Hotel .
we are 65 years old and consider Amigo one of the finest hotels in the world.. They could not do enough for us,great location ,rooms and staff.

We stayed at the Amigo 10-12 March 2007 at the start of a week-long vacation/business trip to Belgium. We could not have been happier with our stay. The room, hotel amenities and terrific service we encountered contribute to our giving this hotel high marks.

We arrived a few hours before check-in. Our room was not yet available. Staff at reception and bell men were very accomodating in checking us in, holding our luggage while we toured Grand Place and delivering the luggage to the room once it was available. We were made to feel very welcome despite our early arrival. We had the same positive experience at check out.

We used concierge service (both day and evening shift gentlemen) to recommend and make dinner reservations at 2 restaurants during our stay. Their service was impeccable and the restaurants they recommended were superb. Concierges were also very helpful in answering what questions we had and providing maps and directions to places of interest.

We had coffee and snacks in the hotel bar. Service was professional and very friendly. We were also satisfied with the snacks and drinks. The same can be said of room service.

Our room was lovely - very comfortable, quiet , with nice amenities including comfortable beds and sheets. Bathrooms were very well appointed and maintained.

I have 2 disappointments. The first is the outrageous cost of Internet service. I needed to send email to work. I used the service for no more than 2 hours (I believe it was quite a bit less) on the morning we departed. The hotel charges 20 Euro for 24 hours. This is highway robbery, especially in a 5 star hotel. If the hotel must make money on this service, at least offer some less expensive options such as an hourly rate for those people like me who need a brief log in.

My other disappointment is the high cost of breakfast. A petit dejeuner included with the room rate would make the hotel an even better choice for travellers.

We thoroughly enjoyed all of interactions with courteous, professional hotel staff and our comfortable room. I would definitely stay at Amigo again and highly recommend it.

Had a lovely 2 night stay at this hotel ,everything was first class from the moment we checked in to when we left . They serve the best breakfast ever!! The hotel is in a superb location.We had no complaints about anything.

Had a lovely short stay at the Amigo to visit the Christmas markets. The hotel is perfectly located a short walk from the main square. If you want to visit the town centre then this is the place to stay.

We had adjoining rooms with our children and the staff could not have been more attentive. We had breakfast in our room both days and this was a real treat. We ate out each night, at places recommended by the concierge which were very good.

There is not that much to do in Brussels and our three days were enough.