We stayed twice in November, 2013. One stay was in the standard room and the other in a business class room.
Coming from the train station, this hotel is only a short walk, and again a short walk to most of the central Brussels sights. Once we found it, and ourselves, on the map, we were delighted at how well situated we were for exploring the city by foot. Getting to the Grote Markt, Delirium Cafe, the Royal Museums of Fine Arts, or the Palais de Justice is a breeze, as are such goodies as A la Mort Subite (pub), the Comic Strip Center or St Michael and St Gudula Kathedraal.
We found the service to be of a high professional caliber, but more geared toward the better-heeled crowd arriving by town car, than the weekenders walking the two blocks from the train station like us. No matter, we had all we needed. The entire place was spotless.
The standard room was rather tired, but comfortable. It was done up in warm blues and earth-tones. We kept the cool air on full to keep from roasting. This is not the first time we have found a hotel in Europe uncomfortably warm for sleeping in winter. The furnishings bore some scars and scrapes, which was neither here nor there, but some of the power outlets on the desk were non-functional, and the old ~20" television had poor picture quality. But I do not go to Europe for the TV - although some of the programming is great. I also noticed some of the wall moulding end pieces were missing.
Water pressure was great, but one of the shower controls was extremely difficult to turn. I set it for my wife because she lacked the strength to turn it.
Now, we stayed in the standard room after staying in a business class room, and the thing we really, really appreciated about the older room is that has a DOOR on the BATHROOM. Yep, it has a real door that really closes. This is the only issue I had with the hotel: the modern bathroom in the up-scale room had a hanging slider door with a healthy gap between the door and the wall. So there was no sound insulating, and when one of us was using the facility, the other was pretty much obligated to stay away from the mini-bar area (we like our privacy...). I have seen this setup before at high-end hotels (i.e. the W Hong Kong) and can only assume that I am more private than their other customers.
The business class room was recently decorated in stark blacks and brighter colors, had a large new TV on the wall and a super comfortable king-size bed. Great mattress. The room was larger and very comfortable over all, including temperature. On the business class floor there is a supply of bottled water and Coke, coffee, and yogurt, pastries and fruit. These amenities kept us nicely hydrated.
Breakfast is a generous buffet of relatively standard but good hot foods (including waffles and to-order omelettes), fresh breads, cheeses, fruits, cereals, cold cuts, juices and coffee/teas. The pate' and cheeses were my favorite. This hearty breakfast fortified us well for a morning of exploration and an early afternoon Belgian beer.
While this review mentions a few short-comings, I want to be clear that the hotel is nice: it feels safe, it is quiet, comfortable, convenient, and professional. I would not hesitate to send friends there or stay again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC