I had read the reviews just before we travelled to Brussels and was a bit worried about what we might find, and to be honest I have to agree with what most other people have written.
The reception staff were frosty and barely uttered a single word to us when we checked in.
The room was small, old fashioned and lacked air conditioning and tea making facilities. While we were there, the humidity and temperature outside were very high and the heat in the room was unbearable- the little fan cooler they give you is next to useless! We couldn't keep the windows open as the kitchens were below us and the chefs were making a racket!!
The breakfast was ok but we couldn't find where the tea and coffee came from and the staff just blanked us.
I certainly wouldn't book here again and certainly don't think the hotel deserves to be 4*.








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