When we arrived at NH we were really pleasantly surprised at how nice it was especially for the price paid. The furnitshings were very upscale and modern and the room was clean and outfitted with all the amenities - chocolate on the pillow, designer toiletries etc.
problems began the following day when I couldnt use my hairdrier cause none of the outlets were standard european...they had some sort of bar sticking out which required an attachement borrowed from front desk...which woudl have been just fine had the front desk been PICKING UP THEIR PHONE!! ( even roadside motels have someone in teh front to pick up a phone call ) anyway, theline was busy for like 10 minutes....finally i just called the external number with my cell phone, call was picked up right away ---very odd and unprofesisonal.
Then the most annoying part was when we checked in we SPECIFICALLY asked if breakfast was includedin our rate. we had the front desk attendant ask his manager, dbl check our reservation and tell us DEFINTELY YES...it was included.
come time to check out, we findthat we are being charged an extra EUR 19.99 per person for the mediocre at best, breakfast buffet. Normal high end hotels would let the charge go if brought to their attention that you were mis-informed upon check-in, or at LEAST meet you half way and take off one breakfast...but not NH...they simply said, " sorry , your problem "
that was just a stupid move for a supposedly 4* hotel. Very unprofessional

Location: 5-10min walk to main train station and main square. Safe, quiet & friendly.

Room: We stayed in a double. Large sized room in European terms. Cleanliness was very good. Bathroom very good. Bed was good, nice and firm. Trendy decor. The only downside was the Air conditioning was broken throughout the hotel at the time we stayed.

Service: The staff were helpful, no problems.

Value: Great price (Breakfast incl), good location, we'd stay there again.

Well, in fact the whole stay was a mix of good and bed feelings. First the good ones: central location, a superior room was quite spacious, good breakfast. But the bad ones are really strong: smelly bathroom (look at the pictures), very unpleasant check-in, noisy air-conditioning.
I do not think I am going to stay there again.

This was the second time I stayed at this hotel. I booked the hotel on the Otel website through tripadvisor and great a fab deal. As said before the hotel is located very conviently to the train station, no more than 10 minutes walk. It is within 2-3 minutes walk to the Grote Market which is the place you will want to start your trip, its beautiful. At night the walk back to the hotel is really safe and you feel happy to stroll back. The hotel staff again were very nice and professional and full of good information. The rooms are medium in size but decorated beautifully in a contempary style and very comfortable. This was my second stay and I will definetely make a 3rd trip.