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Hilton Brussels: Traveller Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 112 Reviews
5.0 of 5 stars
32
4.0 of 5 stars
36
3.0 of 5 stars
25
2.0 of 5 stars
14
1.0 of 5 stars
3
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#30 of 205 hotels in Brussels
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  • Hotel class: 4 of 5
  • Rooms: 434
  • Address: 38, Boulevard de Waterloo Brussels 1000 Belgium
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Towering Business Hotel set in fashionable shopping district overlooking Egmont Park. This description is based on information provided by the hotel.
No Business Centre Fitness Centre No Free High-Speed Internet No Free Parking Pets Allowed Restaurant Room Service No Swimming Pool
Check Rates: £182 (€227) Avg. Price
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TripAdvisor Traveller Reviews

Reviews of Hilton Brussels

( 8-12 of 112 )
“Amazing service”

Hilton Brussels

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5 of 5 stars
Dumfries, Scotland
14 Jul 2008

My partner took me for a 4 day break for my birthday to relax. The room on the executive floor was spotless, a good size and had a fantastic shower as well as a bath. The staff were so polite and professional. It is a bit further out from museums etc. Very near all the fantastic shops. When walking it is such a landmark it is easy to find your way back.

  • This TripAdvisor Member:
    • Liked — Spotless, great service, quietly reserved and near shops.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
niki1l's Summary
Date of Stay: September 2007
Travelled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: 06 September 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 3 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
A romantic getaway
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Great food / Wine, Shopping
Was this review helpful? Yes No
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Average price*: £182 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Best view in town”

Hilton Brussels

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5 of 5 stars
Germany+LA, CA
1 Jul 2008

The Brussels Hilton (there used to be 3 Hilton properties, I think 2 remain - the other one being near the north station) is the "old style" hotel.

You can't miss it,it's one of the tallest structures in the city. It is right next to the Palais de Justice, another hallmark building, on the main luxury shopping street, and a short work from restaurant areas.

The hotel is faded luxury, the bistro food is ok but not outstanding, breakfast is good. The elevators are really fast, you never have to wait.

The rooms are normal sized and again, a bit old, not design oriented but mass taste, the plush and marble kind. Beds are nice and comfortable.

The feature is the view. It is just amazing. Get a room high up, in the 20s, even if you have to pay more. Look at my pictures, nothing explains it better.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brunneng's Summary
Date of Stay: May 2008
Travelled with: Spouse / significant other
Age group: 35-49
Member since: 10 January 2006
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Average price*: £182 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great food”

Hilton Brussels

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4 of 5 stars
Cheltenham
24 Jun 2008

We stayed from 20th June for three nights in two rooms, we were attending a wedding in Brussels. Found the booking in experience very pleasant, the rooms on the 14th floor were spacious and well equipped but - beware the mini bar- it registers as sold if you so much as lift one of the things to look at it!! Breakfasts were consistently good with plentiful food and excellent selection, staff very helpful in spite of a very busy Sunday morning. Need to check the final bill, we were charged for breakfast when we had an inclusive rate but it was soon sorted. Car parking expensive but it is a capital city. All in all a very good place to stay we thought and we would stay here again if the occasion arises.
Three "oldies"

  • This TripAdvisor Member:
    • Liked — The food
    • Disliked — The male cleaner walking into the room without knocking when I had no clothes on!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jazzigirl's Summary
Date of Stay: June 2008
Travelled with: Friends
Visit was for: Personal event (wedding, ...)
Age group: 65+
Member since: 24 June 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Young Singles, Older Travellers, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
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Average price*: £182 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Not bad for a Hilton”

Hilton Brussels

23 May 2008
2/2 found this review helpful

Most Hiltons I've stayed in have been deeply disappointing, but this one actually wasn't too bad. It wasn't perfect, but it was certainly OK, and there were no serious problems.

My biggest complaint about most Hiltons is the food, which is almost universally awful, but not here. Perhaps the good folk of Brussels like their food too much to allow the usual Hilton standards to prevail. Now, I was there for a conference, and all the food I had was specially laid on as part of the conference, so I can't be sure if it's representative of what you would normally get at the hotel, but it was excellent. We had wonderfully varied buffets with extensive choices of hot and cold options and some tempting desserts. Definitely way above average.

Another plus here was the helpful staff. No problems at all, didn't have to queue either at check-in or check-out, friendly people who spoke excellent English. We were certainly made to feel welcome.

The bedrooms were a good size for a city centre hotel, and were for the most part kitted out with all the things you expect. There were even tea and coffee making facilities, which is something I've seldom found in continental Europe.

The mini-bar was one of those annoying automatic ones that automatically charges things to your room as soon as you take a drink out, or, in my case, even if you don't. I never ever take anything out of an automatic mini-bar, as I have so often had problems with incorrect charging I find it's a lot easier to be sure of your ground in the inevitable argument at check-out if you haven't had anything at all. To be fair, when I pointed out that I hadn't had anything out of the mini-bar, there was no argument, they simply took the charge off my bill straight away and apologised for the mistake. If my experience of random charges from automatic mini-bars is anything to go by, presumably they are used to this happening.

The mini-bar was also fearsomely expensive even by hotel mini-bar standards: my colleague had a small bottle of mineral water and was charged €7 for the privilege. I think that's a new record for me.

As a minor niggle, the in-room safe was rather small and I couldn't fit my laptop in it.

My biggest niggle was the bathroom, which was well overdue for renovation. The pipework looked tired and the walls were wallpapered, not tiled. There were also no bathrobes. It is the sort of thing I would expect to see in a 2-star hotel in a poor rural part of France, not in a major 4-star hotel in an affluent city. That said, at least the shower worked very well with impressive water pressure.

The location is not bad, and the Grand Place is about a 15 minute walk away, although there are other hotels closer to the centre if a central location is your priority (Le Meridien looked like it might be worth checking out in that regard).

The bar was rather disappointing. Dark and dismal, and the range of beers was unbelievably minimal considering we were in Belgium. Ludicrously overpriced too. And coming from the UK, where we're now used to smoke free bars, the smoky atmosphere was very unpleasant.

But on the whole, there is nothing much wrong with this hotel, and the conference facilities were good.

  • This TripAdvisor Member:
    • Liked — The food
    • Disliked — The bathroom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NautiusMaximus's Summary
Date of Stay: May 2008
Travelled with: Business colleagues
Visit was for: Business
Age group: 35-49
Member since: 08 March 2005
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 4 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Probably not
I recommend this hotel for:
tourists
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Great pool scene
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: £182 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“More 4 star”

Hilton Brussels

17 May 2008

Had an enjoyable stay at this hotel last weekend. Room fine but little bit dated.
Thanks to other Trip Advisor comments on this hotel - which we always check befor booking -we were wary of unexpected charges and so checked our account on screen and found €34.50, to our great suprise. When we telephoned reception we were told that the mini-bar is 'hot-wired' and if you move the contents in the fridge for more than 10 secs then you are charged for them!! They were very good and removed these charges, as we had not had any of the drinks. So BEWARE do not move any of the drinks in the fridge!
Had corner room with dual aspect., was very good with good views. Bed very comfortable. Good location. Very handy for the metro. Metro good value at weekend price of one multitrip 'Jump' ticket for both of us at €4 per day. The hotel staff were very polite and we have no complaints.
We enjoyed Brussels but do be aware that a lot of palaces etc are only open in the summer, or open on the 1st June.
Do try some of the 250 beers available they are much cheaper than the wine in restaurants, which with the poor exchange rate can work out about £19 pounds a bottle for house wine!

  • This TripAdvisor Member:
    • Liked — location
    • Disliked — slightly dated
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RecaLondon's Summary
Date of Stay: May 2008
Travelled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 50-64
Member since: 27 January 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check-in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
Most likely
I recommend this hotel for:
A romantic getaway, tourists
I do not recommend this hotel for:
An Amazing Honeymoon, Great pool scene, Families with Small Children, Families with Teenagers
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: £182 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Hilton Brussels

( 8-12 of 112 )
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Hilton Brussels Also Known As

Address: 38, Boulevard de Waterloo, Brussels 1000, Belgium