We stayed at the Marriott Brussels on a Reward Stay. First, the good news: the location is wonderful. It’s very close to the Grand’Place, across from the Bourse (making it also very convenient to the Bourse Metro station). Lots of restaurants and supermarkets in the area so you can eat out or take food back to your room. The rooms are well-appointed and kept up nicely. When we dragged our rear ends in after an overnight flight from Chicago, during which neither of us slept, they gave us an early check-in.
The bad news: and check-in was a little confusing. Granted, they were gracious enough to actually find us a room at 10:30 AM rather than leave us to wander around in a jet-lagged daze till 3 PM, but first they said they had a room with 2 Queen beds. Fine. We got to the room and found 2 doubles and knew we’d either be kicking each other all night or sleeping in separate beds. So, we went back downstairs and asked for the King we’d originally booked. One would be ready in half an hour, they said; would we prefer an upper or lower floor? We told them a higher floor and they said we could have Room 538 and gave us a pass to the Executive Lounge in the meantime. When we got downstairs to check in they’d assigned us 124. Well, at least it had a King bed and a nice view of the Bourse.
The room was equipped with only one bathrobe even though the reservation specified 2 people; it also had only 2 large bath towels. More would have been nice. The Executive Lounge was pleasant although we didn’t get to see much of it. Breakfast (which included breads, meats and cheeses) was being cleared away when we arrived so we missed it. I dropped in later to get coffee and use the Internet, and by 4 PM our key to access the Executive Floor had been deactivated. Well, they didn’t promise it for the length of our stay but I was disappointed!
Internet charges were extortionate- similar to every Marriott and Hilton property in Europe. I was happy to find that I was close enough to get McDonald’s wireless (the hotel is above McD’s) for 10 Euros for 2 hours rather than 10 Euros for one hour with the hotel service. Maybe that lower floor was a good move after all.
This was a great place to use Marriott points; I'd also recommend it if you can get a decent rate (say, $200 and under per night).
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Older Travellers, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
Young Singles, Great pool scene, pet owners
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites