I booked this hotel online through Crowne Plaza's website, which was a quick and easy process, much like the whole visit to the hotel.
On arrival at Brussels airport we eventually found the stand from which the shuttle bus was to leave (it's near the hire car parking) and were whisked to the hotel. Checkin was friendly, and the staff had impeccable English. As for the room, it was large, clean and well appointed - especially as we were in a club room.
We had a free movie each day, had an espresso machine and free internet access in the room. The bathroom was very large, with a separate shower.
The only downside was the breakfasts - the selection of food is pretty large, but it all showed signs of sitting in the serving trays for a long time - lots of it was a bit cold, and the scrambles eggs were horrible.
Another point to note is that the parking is not free. We arrived back at the hotel at 1:30am with our hire car, and parked outside the hotel. We then left the following morning at 11:30 to return the car - the cost of those 10 hours of parking was 15Eur!!!! A bit steep if you ask me.
All in all, I think that this is a very good hotel, and ideal if you need access to the airport (also easy access to the city) and I would definitely stay there again if I found myself in Brussels, but not needing to be in the city centre.









Check-in / front desk
Business service (e.g., internet access)




