Start was very promissing - charming hotel, nice weather, good cuisine and anticipation of the New Year eve (we arrived Dec 30th planning to stay for 2 nights).
But personnel attitude was really nusty probably due to the fact that we were with our two kids. The hotel is tiny and most likely they simply do not welcome guests with kids thinking it can damage image of "respectfull place".
Ha-ha, no problem I can understand that but making the reservation we stressed that we are with 2 kids one 4 month old, need family room and extra bed. Why not to say “No” at that time? I guess the answer is greed.
Finally in the morning of Dec 31st we've been said that our reservation was only for 1 night and they have new guest who will take our room for the New Year night. So we had again with 2 kids in hands to try to figure out what to do. Fortunately we live not that far and survived that w/out big consequences. By the way that night in the hotel including dinner cost us 500 bucks. Definetely one of the worst our investments.
Happy New Year!
- Also Known As:
- Hotel De Castillion
- De Castillion Bruges
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