We booked 3 nights at this hotel and were advised that we had a 'special' rate. It was certainly special as the rates, already 3 x those of the other hotels in Bruges, increased by another 50% for the Saturday night. Staff were not very friendly and decidely aggressive when we queried the extra on the Saturday rate.
We stayed in one of the best suites, but found it minimal in furnishings and rather uncomfortable - there were even some of the electrical fittings hanging off the wall.
A meal in the restaurant was very expensive and the meat (rack of lamb) so undercooked it was bleating and was totally inedible. The 'Dame Blanche' was a joke - I can serve ice cream and chocolate sauce and give it a fancy name but that doesn't make it worth the extortionate amount charged.
Overall, this hotel is vastly overpriced and full of its own importance. There are a number of very good hotels in this town at less than half the price which are many times better. Not to be recommended.









Location (e.g., convenience, views)




