We booked 3 nights at this hotel and were advised that we had a 'special' rate. It was certainly special as the rates, already 3 x those of the other hotels in Bruges, increased by another 50% for the Saturday night. Staff were not very friendly and decidely aggressive when we queried the extra on the Saturday rate.
We stayed in one of the best suites, but found it minimal in furnishings and rather uncomfortable - there were even some of the electrical fittings hanging off the wall.
A meal in the restaurant was very expensive and the meat (rack of lamb) so undercooked it was bleating and was totally inedible. The 'Dame Blanche' was a joke - I can serve ice cream and chocolate sauce and give it a fancy name but that doesn't make it worth the extortionate amount charged.
Overall, this hotel is vastly overpriced and full of its own importance. There are a number of very good hotels in this town at less than half the price which are many times better. Not to be recommended.

We were relocated here from the Kempinsky after it did not open in time. We stayed in an Executive double which was very comfortable. Unfortunately though, the 'double' was two single beds pushed together which I didn't find very satisfactory. The jacuzzi bath and rain shower made up for it.... just.

The staff were lovely, especially the breakfast service and the reception.

I stayed at the Ravestein last week-end with my husband and my three years old son. The trip was a last minute idea, and I booked the last available room on the hotel website the night before. The reception staff was absolutely wonderful, we had booked a junior suite and were upgraded so that we could be 'more comfortable' as long as we were willing to change rooms on the second night. The first night we were upgraded to the largest suite available, a stunning suite on two levels, on the second night we were moved to the bridal suite, a wonderful room with canal view, fireplace and full size pullout couch for our son.

The hotel is located on a quiet street, 5 minutes walk from the main sites, the restaurant has a large terrace on a pictoresque canal, nice setting for a romantic dinner.

We arrived in Brugges to stay only 3 days, but the Relais Ravestein was so good that we stayed longer; the rooms are excelent, the breakfast also and manly the manager and his staff deserve extra compliments,

Esra and Annita