arrived at 9pm after a long long drive from germany to be told u had to reserve a parking space so i needed to drag my 2 young children down to the undground car park and then carry my 5 month old baby n my 2 yo had to walk bk at 9.30pm and then be told there is no room service no tea n coffee in the room but mainly needed the kettle and then be told u have to come down stairs to get hot wasnt impressed at 3am when i had a screaming baby to feed i had to get up dressed to go downstairsto get hot water and i dont think the other guests was to impressed with her screaming!! also had to again drag my kids out so i could go and get some food by then it is 10pm!! i wont be returning when my Husband is bk from tour as this looked like a lovely hotel!!! the night porter wasnt very helpful and slightly on the rude side! then they charged me 1euro more then they should of! i no its only petty but money is money when my paper work says 99euro i expect to pay 99euro!
- Also Known As:
- Ostend Hotel Ostende
- Official Description (provided by the hotel):
- NEW 'junior suite' 2011 ... more less
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