We stayed here last week for 6 nights and thoroughly enjoyed our stay. The hotel was busy at the beginning with people from many different countries, which suited us (we prefer not to be at hotels abroad where there are a lot of Brits staying. LOL). In fact a lot of Spanish were staying here, elderly, young couples and young children. When the kids went back to school it was really quiet by the pool......By the way, the pool is HUGE!
Breakfast was exceptional....where you could even help yourself to champagne if you wanted to!!! I've never seen that before. You could have the usual cereals, juices (the grapefruit juice was delicious), bread, cheeses etc, as well as smoked salmon and eggs however you wanted them cooked. Sometimes you did have to try really hard to get a waiter to top up your coffee and towards the end the waiting staff did seem to be more intent on clearing away a clean side plate from your table than to actually serve you with more coffee-perhaps they were just tired towards the end of the season. The pool food was a bit pricey (e.g 2 cans of cola light and 2 club sandwiches= Euros 30!) but you could take anything with you to the pool if you didn't want to spend a lot every day. The reception staff were faultless and really helpful, especially the concierge (both of them actually) who didnt just tell you how to get somewhere but also told you about a special local cake shop at your destination, for example. As far as Estoril was concerned there wasn't quite enough for us in the evening so we either got a taxi (E6) or a 5 minute train journey along the coast to Cascais. I would definitely stay here again.

My sister and I stayed here for 4 nights from 31 August. We booked through Expedia and expected to be given a small/basic room but were instead given a beautiful, spacious twin room on the 3rd floor with high ceiling, enormous bathroom with twin sinks and a small balcony overlooking the hotel pool and gardens - a fabulous start. Things just got better and better. Sunbathing by the (huge) pool in the beautiful grounds was a lovely experience, facing the freshly painted hotel building which positively gleams in the sunshine against the bright blue skies. The service from all staff, from the doorman to the concierge to the chamber maids was extremely polite, friendly, and came with a smile. Make sure you go for inclusive breakfast as the morning spread is a true banquet and will keep you going all day! Plus there didn't seem to be that many cafe alternatives in the immediate vicinity (though this could have been because we were there in Sept, which is out of season for Estoril). The beaches were pretty full every day, mostly with locals which made a nice change from your average European beach holiday overrun with Brits...in any event staying by the hotel pool was an even more lovely alternative, lunch/snacks are served for more or less the same price as you will pay along the beachfront (unusually, for a 5 star hotel) and you can enjoy a cool glass of wine for €4.50, which is how much you'd pay for a glass of wine in a chain bar in London. We got quite into the local Portuguese white wine, Planalto - crisp, dry and refreshing. Matteus Rose also appears on a lot of wine lists, which was amusing as it has such a retro/naff image at home. There are a number of small supermarkets near the hotel where you can stock up on bottles of water and other snacks, this became a daily ritual for us. Most evenings we walked into Cascais along the promenade (it's about 1.5 miles, 20 mins if you walk briskly though because of this my high heels stayed in their shoe bags!) to go out for dinner as a lot of places in Estoril had closed for the season. We ate Indian food, Italian and seafood, including a truly pleasurable dinner of fresh grilled fish at one of the beachfront restaurants on the promenade, served very simply with new potatoes and salad - Rick Stein would have approved!
Hotel Palacio/Estoril is not the place to go for shopping or great nightlife, but if you want first class service in a 5 star hotel that lives up to its grade, quiet relaxation, a pleasant stroll each evening and a touch of the old-fashioned seaside holiday then you will enjoy Hotel Palacio. This hotel is a real gem, and although I found Estoril pleasant though not remarkable, I would return just to stay at this hotel. Book it, you won't regret it.

This hotel is beautiful and very comfortable with very good service. However, the unacceptable happened for a hotel of this class! Somehow, they managed to loose my reservation in their compuiter system (never found). Although they did find a way to get me a room (after they told me that there was no space available) it was not until after I got angry given that I had a reservation number. Once the nistake was repaired the stay was fantastic.
To all 007 fans out there, the doorman in the hotel has been there for 50 years and appeared in the movie (In her majesty secret service). He can tell you some great stories about the hotel if you have a few minutes to spare (Don't forget to tip).

Just back from a 10 night stay in the Palacio and it was wonderful. we got a taxi from the airport for €45.

All the staff are extremely nice, helpful and courteous. We needed an adapter to charge a phone and were able to get one from the Concierge

Our room was on the 5th floor - with a balcony with a lovely view overlooking the pool, Cascais and the Casino Gardens. Room was spacious with plenty storage space - drawers and hanging. There was a safe in the room. Bathroom great size with slippers and dressing gowns provided. Lovely Molton Brown toiletries provided. Hairdryer provided. Turndown service each evening - chocolates left on pillow together with next days forecast

Breakfast had a huge choice - there was a healthy option table with cereals, cheese, yogurts etc. There were juices, cereals, breads, cold meats, smoked salmon, cheese, bacon, scrambled eggs, potato cakes, sausages etc, cakes, fruit etc - something for everyone. If you want fried eggs or an omelette - just ask and no problem

The pool area was very nice - fine size pool with plenty loungers, umbrellas and towels provided. Usually there was no problem getting a spot - on a few days during our stay it was however very busy and all chairs gone before midday - they allow people to reserve loungers by putting towels on them - not really a problem for us as we don't mind getting up early. It was a little annoying however for people looking for somewhere to sit and chairs reserved and no one on them until after lunch! there was also a nice garden area to lie out if all else failed! Must say however that this was only for 3/4 days - the rest of the time no problem

The beach is very close but we preferred the pool area

There is a shop in the hotel - sells cigarettes/ papers etc - open about 9am. Around the corner from the hotel there is a little cafe/bar called Piccadilly Circus if you want to stop in for a coffee/ beer. next to it there is a little shop selling a good choice of newspapers - french, german, english etc

The train station is just across the road and we used to get the train into Cascais most evenings - at the start we bought a ticket with ten trip on it - less than €12 each. Train about every 20 minutes and after half nine seemed to be every half hourly. Walk only about 15/20 minutes. Plenty dining options in Cascais. in Estoril we ate in Al Fresco one evening and very nice italian

There is a business centre behind reception where there is free internet access - handy if you want to check emails or check in online etc

We were contiuing our holiday with a short stay in Lisbon so were able to get the train to Lisbon for €1.70 each. I think that there is a bus from Esotril to Sintra - but we made this trip from Lisbon

Overall we had a wonderful stay and would not hesitate staying again or recommending it to anyone