We stayed here for 3 nights and were impressed by the very friendly and attentive staff. The hotel itself is beautiful; our room was well decorated and the terrace was perfect! The small number of rooms really pays off--we highly recommend the Britania to anyone visiting Lisbon!

Lisbon was our last stop after three weeks in Spain and Portugal so we were particularly delighted to be greeted by a humorous and warm desk clerk and then discover our rooms were large, comfortable and nicely decorated, all for about $250 a night for two. Quiet hotel but a block away from the action with fabulous buffet breakfast - bacon, eggs, fresh fruit, pastry selection, toast & croissants, jams, cereals, cheese, grilled vegetables, yogurt, etc. in a lovely room off the main lobby.

Free internet in the lobby and wi-fi in the room. Maid service was extraordinary as we left the room a mess and came home to find it not only cleaned, but straightened up with our clothing on a clothes tree. That was more than any other maid had done anywhere!

They did everything we asked, helped us with bags, wake up calls, suggested where we could go for fado in the most pleasant way.

The hotel went way beyond expectations and gives a lot of bang for the buck. We also stayed earlier at the Lisbao Plaza, which was fine, but we all (four of us) preferred the Britania.

Mattresses are comfortable and rooms are not only large, but attractive.

Bathrooms have all the amenities.

Stayed at this hidden treasure for two days and really enjoyed the experience. The people are exceptionally helpful and seem to anticipate your questions. The room was large and very clean. Breakfast (typical European) was a very good way to start the day. This hotel is located two blocks from the Metro entrance and handy to other transportation. With the reasonable rates and good location, I would stay here again and recommend it to my best freinds.

Stayed at this hotel for 4 nights on mini-break with my Mum and could honestly say this was the best hotel I've ever stayed in. The room was spotless and spacious with lovely decoration. The breakfast was excellent with good choice and service. The pastries were a real treat. In terms of customer service this hotel was second to none in every respect. Didn't want to leave.