My husband and I stayed here for 3 nights during the World Cup. The hotel staff were very knowledgeable about everything we wanted to know, including the trains to Sintra and where to watch Portugal v Netherlands on a big screen with all the locals!

Other reviews talk about the xterior of the building. Frankly, I didn't even notice as we arrived in a cab and went straight to the lovely reception. We had a room at the back of the hotel with a view of greenery and the distant buildings which was fine and it was very quiet. The room was average size (not huge) as was the bathroom. It was exceptionally clean and well appointed. The bed was firm and comfortable.

Breakfast was included and finally a hotel which has a large breakfast room with plenty of tables! The breakfast was excellent with cereals, eggs, bacon, fruits, cheeses, pastries etc.

The location of this hotel is fantastic. The Airport bus drops you off on Av. Liberdade and it is about a 1 minute walk to the hotel. We got a taxi on arrival but found it easier (and cheaper) to get the bus (and you are not at risk of being ripped off as the cabs are reputed to do). We could also walk to the Barrio Alto for dinner/bars, and into the Baixa area for sighsteeing etc.

I would agree with what most other reviews state - clean, tidy, nice sized rooms, balcony, we were overlooking front of hotel, not great views but as you are set off the main street means that it is quiet. Breakfast lovely and plentiful, did eat in hotel restaurant one evening which was very disappointing and never returned - this was the only real downside (although as stated hotel did not look great from the front). Usual facilities, including kettle and tea / coffee, unusual in many european hotels I have visited. Central location, walkable to main sites, also close to metro if you want to go further afield, nice staff, helpful. Bus from airport (no 1?) stops very close to hotel (you are halfway down Boulevard and can see sister Tivoli Lisboa hotel - ask in helpful info centre at airport). Good value when we boked this through Opodo, worth looking around on differing sites though as rates can vary quite significantly.

We stayed at Tivoli Jardim for three nights in early May. I want to add my voice to the other great reviews of this hotel. The lady in the reception staff went out of her way to show us on the map the highlights of the city and recommend nice fado restaurants. Usually you do not get such personal attention even when you ask, but she volunteered all this information while they were getting our room ready. Others at the reception desk were just as polite and helpful. The rooom was comfortable and the location of the hotel was outstanding. There is a small office area with a computer with free internet for the guests.
Also, the Avis car rental is next to the hotel, in the same parking lot, so it was extremely convenient to get our rental car right there and get on our way.
The breakfast they served in the pretty, colorful restaurant was plentyful, including a large assortment of delicious fresh cut tropical fruits (not from cans...)
I recommend this hotel highly.

My wife and I spent two nights at the Tivoli Jardam at the end of April prior to going on a cruise and found it to be very clean and comfortable. The breakfast buffet was very good. We had an end room (over the dining room) on the 5th floor with a balcony and a view of the castle. We would stay here the next time we visit Lisbon.