I stayed here for one week in late Feb-early Mar 2008, and I highly recommend this hotel! I booked through an agent for a conference I was attending, and expected the "single" room I ordered for 80 euro/night (including breakfast) to be very small and plain. However, I was thrilled to arrive to a very spacious room with a king sized bed (in Europe!??! amazing!) that was immaculately clean and looked newly-rennovated. The room seemed very freshly painted, all of the furniture and bedding seemed brand new--no scuffs or stains anywhere. I really appreciated the wood floors in the bedroom and marble floors and walls in the bathroom; they were comfortable and very clean. The bed was comfortable, too, and the work space was excellent. I was able to use the mini-bar fridge to keep my own items in when necessary, and I liked having the ability to make nescafe and tea in my room as well (provided each day by housekeeping.) My room was very light and the windows were soundproofed, so when the window was closed, I could not hear any noises from outside--a big plus! The heating and cooling system was quiet and worked well. The water pressure in the shower was outstanding, and hot water was always available. The toilet and bidet were also in outstanding new condition. I checked in on a Sunday morning at 9am, and my room was ready, too--something that's very nice after an international flight. The breakfast was an outstanding plus--there was always a lot to choose from, including at least three kinds of cheeses, three meats, tons of fresh fruit (including kiwis, oranges, peachese, bananas, etc), tomatoes, several yogurt flavors, lots of cereal choices, about 10 kinds of breads and pastries, still and fizzy water, about 6 types of juice, coffee, milk (hot and cold), tea, hot chocolate, as well as scrambled eggs, sausages, boiled eggs, and bacon. On the weekend, quiche was also available, and the staff (especially the breakfast room manager) was outstanding--friendly and prompt. All of the breakfast food was fresh and delicious. The housekeeping was excellent each day. I really appreciated having such a nice, clean, spacious, and stylish room to come back to after long days exploring the hills of Lisbon! The room service was adequate; the food wasn't anything to write home about, but it was fine, and very prompt and got the job done when I was too jetlagged omy first day to go out and eat. The hotel is situated a few blocks from the Campo Pequeno Metro station, which can put you in the heart of historic Lisbon in about 20 minues (including walking and waiting time). There are plenty of ATMs nearby, taxis are always available, and there is a supermarket under the Campo Pequeno bull fighting ring if you want to get some good bargains on snacks, water, etc. Check in and check out were smooth both Sunday mornings. All in all, this was an outstanding bargain for the price I paid, and I would recommend this hotel to anyone going to Lisbon who doesn't mind being a little outside the city center. It's certainly better than your average Holiday Inn!

We picked the hotel for it's location , it was only one block from the Bullring where the metro and bus station were . Unfortunately it wasn't 4 star , the staff themselves were great but other little things let the hotel down .
Breakfast was included in the price which was fine , it was nothing special and quite often things weren't replaced with any speed . I sat one morning with no plate or juice glass and the cold meats were half empty .
The room was fine and warm enough with extra blankets if needed . Unfortunately the noise from the corridor at all hours was terrible...I was woken by my neighbours at 4.30am with them banging doors and and shouting down the hallway to each other , rather a pain .
Dispite all that the location lived up to it's part , in a quiet side road that was well lit at night...the reception staff were very helpful on us getting travel passes for the transport system and also sorting me out with toothbrushes as I had forgot to pack ours .
I wouldn't return here I don't think , but if your going on business or for football then it's location is pretty good .

LOCATION - We picked this hotel since we needed a place to rest before an early morning flight and it had relatively good reviews for an establishment with proximity to the airport. It took 5 mins to get to the airport (it helped too that we were out by 4.30AM). It is located in what looks like an office-area district so the place is deserted past 9 on a Saturday night. The good news for those with rentals is that there are lots of street parking and we had a spot right in front of the hotel.

It is farther from the tourist areas so we suggest doing research in getting about if you are staying for leisure.

I would recommend it for the purposes we had (rest between a late drive and early flight) but unless you are doing business near it, there is not much else close by. "Nearby" restaurant recommended by the hotel was three blocks away. Non-refundable rate we got (68 Euro) was definitely good value for what we needed.

ROOM - I was initially concerned about the mixed reviews but other reviewers' photo posts convinced us to try this establishment. The room was spacious, clean and well kept. The bathroom was modern and looked new. For the amount we paid, the accommodations definitely exceeded my expectations. It was comfortable and perfect after a long late drive and an early morning start. Didnt really see any of the common areas.

SERVICE - The folks at the front desk are not top notch but gets the job done. Got the impression that dealing with guests was for sport. There were three of them talking animatedly about personal stuff when we came up and finally there was a pause before one decided to "take one for the team" and check us in. The gentleman who checked us in also accommodated our request for a restaurant recommendation (good Portuguese cuisine too).

No doorman so be ready to argue fares with the cabbie if coming straight from the airport.

7 of us were there... I won't write all the details, but i don't really know why is it a 4 star hotel!? Look at the restaurant for the begining...

Rooms are OK!

Location - OK

Service - TERRIBLE and the staff not nice at all