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Hotel Dom Carlos Park: Traveller Reviews

TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 86 reviews
86 Reviews
5.0 of 5 stars
44
4.0 of 5 stars
31
3.0 of 5 stars
4
2.0 of 5 stars
5
1.0 of 5 stars
2
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#26 of 194 hotels in Lisbon
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  • Rooms: 76
Description: Hotel offers air conditioned rooms with modern comforts and is situated in the city center; the staff is multilingual. This description is based on information provided by the hotel.
Address:
Avenida Duque de Loule 121
Lisbon 1050-089
Portugal
Check Rates: £94 (€119) Avg. Price
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TripAdvisor Traveller Reviews

Reviews of Hotel Dom Carlos Park

( 31-35 of 86 )
“Good Value and Location - but not perfect...Communication problems with staff...”

Hotel Dom Carlos Park

25 Mar 2006
13/14 found this review helpful

We stayed at the Dom Carlos Park for 7 nights. We selected this hotel based on previous reviews at Trip Advisor.Their location and pricing is excellent - but there were some communication problems. We booked our reservation by using their email address eight months in advance.Their representatives didn't always answer our email. We had to resort to sending our questions to every email address they listed until someone finally responded. The front desk staff were pleasant but we found that they gave us incorrect information which resulted in additional charges on our bill. We were told that their Internet was complimentary in the breakfast room - then found charges on our bill after we used it. They also forgot our wake up calls.
The housekeeper neglected to refill our soaps and related items. Their dishwasher broke down during breakfast one day and so they hand washed the dishes and glasses - I observed that they were replaced in an unsanitary condition with food debris still on them. Your best bet is to reserve a rental car from Hertz before arriving in Portugal - seniors will be given a 10 % discount. The Hertz office is a short walk from the hotel...they do not deliver cars. Reserving a car from the hotel will cost much much more. The Autostrata has lots of tolls - make sure to take a ticket when you first drive in. Dom Carlos has a garage space around the corner for 10E a night - Do Not park on the street - you will be fined. It is very difficult to pull up in front of the hotel and stay there for any length of time. The hotel will recommend Diana Tours - a new company - for tours of Lisbon.The cost was 30 E per person and not worth it. We took the Lisbon Monument Tour and didn't feel that the guide was informative. A short walk from the hotel across the Liberdade is the Gray Line Tour office - for 15E they offer an all day - Hop on and Off Bus that stops at 14 locations. Many of the best museums and monuments are not included however. The bus leaves every hour on the hour. You can get across the Liberdad ( main boulevard ) by walking into the subway entrance and out the exit. When we asked the manager for directions but he was not very helpful. We would have appreciated it if he had mentioned to us that an all day pass for all types of Lisbon transportation could have been purchased down in the subway for just 3E a day - and it may also include museum entrance fees. We paid each time we got on and off a bus or subway - until we spoke with other tourists and heard about the special Lisbon pass...then it was too late in the day for us to purchase it. From the airport a taxi to the hotel should just cost 10 E - plus a 2 E tip - We purchased a taxi ride at the tourist information center at the airport and paid 17E - the guide books recommend doing that - but that resulted in an overcharge. If you are a senior - ask the museums about senior rates - sometimes there is no charge at all. There are no restaurants near the Dom Carlos or even small food markets. The Tivoli Jardim Hotel on the Liberdade has an excellent buffet dinner for 26E pp - in an elegant room on the first floor. The Chinese restaurant right near the Dom Carlos was good - and we also saw that some guests had pizza delivered to the hotel. All of the guide books and tours recommend the Coach Museum as a highlight - in reality all the coaches looked similar and were just lined up in a large hall. We loved the Military Museum - the building and interiors were excellent as were the displays. They also feature wonderful painting and murals as well as a few coaches, armour and numerous painted tile murals. Check out the Castelo of St. Jorge in the Alfama district - the views of Lisbon are breathtaking from that spot. Sintra and the Pena Palace should not be missed...also Mafra and the long guided tour that comes with the admission fee. Nearby is a fishing village - Ericiera - a good place for lunch and the ocean views. The cathedral monestary of Bathala was special - and it's not far from the walled city of Obidos. Queulez Palace is on the outskirts of Lisbon - it's quite generic and can be skipped. The Portugese people are very friendly and most do speak English. Wish that we had more time to explore this wonderful country.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fendifendi's Summary
Date of Stay: March 2006
Member since: 05 April 2004
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
I recommend this hotel for:
tourists
Was this review helpful? Yes No
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Average price*: £94 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great value for money”

Hotel Dom Carlos Park

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5 of 5 stars
Germany
19 Mar 2006
5/5 found this review helpful

I had some conerns about staying at this 3-star premieum hotel, since I mostly opt for better categories. But I was surprised about the service standards they had. When arriving with luggage the hotel boy was running to me for 50m to help out. Check-In and Check-Out was about the smoothest I had for a long time. Our Deluxe room was nice and decent but nothing to write home about. I enjoyed the free wireless internet in the lobby/lounge. Breakfast was nice and plentyful. Theres a subway station at 200m from the hotel (2 stations to central town). Would definately stay there again next time I´m in Lisbon.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
McKaye's Summary
Date of Stay: March 2006
Member since: 17 December 2004
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
I recommend this hotel for:
Young Singles, Older Travellers, Families with Small Children, Families with Teenagers, tourists
Was this review helpful? Yes No
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Average price*: £94 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Good place to Stay”

Hotel Dom Carlos Park

5 Mar 2006
10/10 found this review helpful

Hi there.I´ve recently stayed in Dom Carlos Park,I have travelled from USA to Portugal and my flight arrived very early in Lisbon.At 10a.m I was arriving
in the hotel and for my surprise the man in the recepcion(an old fellow) gave me my room at that time and made me an upgrade for a Deluxe room...I was so tired from the trip and that felt so good...
After that i´ve asked some informations about Lisbon (transports;museums;restaurants...).It was presented to me a lisbon Guide with all that information(for free),I have to tell that the subway station is very near(1 minute walking).
Also the downtown area is close,two subway stations from the hotel or 15minutes walking(also it´s a good walk because you get to know Liberdade Avenue).
The hotels breakfast as quite varaiety for a 3 stars hotel,that same area works as a self-service lounge during the day.You can have there same light meals and is open until midnight.The rooms are very clean and have a good view over the city(I´ve stayed on the 7 floor).You have also acesss to free internet wireless on that lounge.
I´ve spend my birthday day on lisbon(on meetings)and when i arrived to my room guess what?I´ve found a greeting card with an Oporto wine.
On my last night I´ve requested a cab for the morning after,to the airport.
I made an very early check-out(6 a.m)and there was a man waiting for me at the reception´.It was the private driver of the hotel who toke on a Mercedes with Tv to my flight back to the States.If i go next time to Lisbon,for sure i´ll stay at the best hotel in town.Great price,good quality and a very personalized staff.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
This TripAdvisor Member's Summary
Date of Stay: February 2006
Member since: 05 March 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
I recommend this hotel for:
Young Singles, Older Travellers, tourists
Was this review helpful? Yes No
Check Rates
Average price*: £94 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Good hotel to stay in Lisbon”

Hotel Dom Carlos Park

25 Feb 2006
5/7 found this review helpful

This is a very decent place to stay. After reviewing many hotels in Lisbon, we decided to book Domcarlospark.
The breakfast is excellent.
Since we booked during off season, we got a good rate.
The reception desk is very helpful.
The rooms are very neat.
Its quite close to the metro station.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
This TripAdvisor Member's Summary
Date of Stay: January 2006
Member since: 25 February 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
I recommend this hotel for:
Young Singles, An Amazing Honeymoon, Families with Small Children, Families with Teenagers, tourists
Was this review helpful? Yes No
Check Rates
Average price*: £94 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Good location, good deal”

Hotel Dom Carlos Park

2 Jan 2006
20/24 found this review helpful

I stayed the night of December 2nd, 2005 and I reserved a Jr. Suite with a king size bed. The hotel is in an excellent location to see Lisbon; it's in walking distance to everything.

The staff is kind, friendly and helpful; and they speak English. The only thing that caught me off guard is that they asked to take my passport, told me I should go upstairs to my room and then they held the passport for at least 30 minutes before giving it back to me. That seemed odd.

The room was clean but it had a slight musty smell and it was not quite big enough to call it a Jr. suite (it was more like your standard size room with a king bed). However, it was still a good deal for the money. The room had a mini-bar which was reasonably priced and a broadband connection for about 14.95 Euro per day. No iron/ironing board.
The decor was simple. Gold/brown/off white colors. No view out the window, but that was okay since I was rarely in the room anyway. The bathroom was a small full bath with a tub and it was also very clean.

Breakfast was included and it was buffet style. Nothing elaborate but it was fine and the hostess was lovely and helpful.

The gentleman at the front desk was kind enough to allow me a late checkout at 1pm and held my luggage after that.

All in all, this is a fine place to stay in Lisbon, especially if you're traveling on a budget.

If this is your first time traveling to Lisbon, make sure you know a few words in Portuguese (outside of the hotel, it's not so easy to find people who speak any English) and be able to say/read the names of your favorite entrees in Portuguese (menus are not in English). If you're a vegetarian, double check the menu before you sit down to make sure they serve salad or a vegetarian entree (many restaurants there don't) and if you love your coffee in the morning..... well, bring your own Starbucks to Portugal!
(the coffee isn't amazing there)

With all that said, the people are wonderful and generously accommodating and Lisbon is a fun place to visit. I spent a week down in Alentejo following my night in Lisbon and the little villages in Alentejo were absolutely beautiful. Highly recommended. The Algarve is lovely as well. Best wishes for an exciting and safe journey.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
This TripAdvisor Member's Summary
Date of Stay: December 2005
Member since: 23 October 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
I recommend this hotel for:
Older Travellers, Families with Small Children, Families with Teenagers, tourists
Was this review helpful? Yes No
Check Rates
Average price*: £94 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Hotel Dom Carlos Park

( 31-35 of 86 )
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Hotel Dom Carlos Park Address

Avenida Duque de Loule 121, Lisbon 1050-089, Portugal