It's really true: all the glowing reviews of Zuzabed and Luis Zuzarte himself are accurate. We've stayed at many lovely b&bs, but we have never received the attention to detail that Luis provides. We stayed for 4 nights, and can verify that he simply CANNOT do enough for his guests. To save us time and effort, he volunteered to pick up our train tickets to the Algarve, and had a taxi waiting for us to get to the train station easily. His eating recommendations, sightseeing tips, etc., are superb, and he also sets up a perfect atmosphere of comradery among his guests. It's easy to spend a leisurely breakfast hour (fresh fruit salad, rolls, toast, pastries, meat, cheese, eggs, yoghurt, juice, coffee, tea: wow!), talking with Luis who always arrives to chat with a variety of guests around the table. We even enjoyed a "happy hour" of conversation and Port early one evening, at Luis' suggestion. He genuinely enjoys his guests as friends, and the feeling is reciprocal!
As others have cautioned, this is not an accommodation for those who cannot navigate stairs, but how could one see Lisbon without climbing everywhere? While we stayed in Castle Terrace for 3 nights and moved to a smaller room for the last night, we wouldn't hesitate to stay with Luis and accept whatever room was available. It's worth the visit!
The location is excellent for walking almost everywhere -- it's a stone's throw from Rossio Station, and we walked everwhere in the old town. We only needed public transportation to travel to Belem, but did ride tram 28 for the experience.
The only difficult thing about sharing excellent reviews about Luis and Zuzabed is that those of us who HAVE to stay with Luis on a return visit will never be able to secure a room since we've "spilled the beans" on this excellent gem!! Luis truly deserves the praise he receives.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Older Travellers, tourists
I do not recommend this hotel for:
People with disabilities, Great pool scene
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Outdoor / Adventure, Great food / Wine