My experience with Guerin Rent a car was terrible: I queued more than 2 hours to have the keys of my car and then an additional hour to be in the position to have the car. Once I got it I realised that was old and damaged internally. I pointed it out to the staff but there was such a confusion that they wrote just something in portoguese and I signed it. After one week when I returned the car in Porto I got the claim of the damages! I explained what happened in Lisbon and the result is that after 3 months I received at home a payment request. In-cre-di-ble! Be careful because the staff ask if you want to pay an extra assurance to be covered in case of any damage and if you refuse (as I did) you receive a damaged car so they can ask you money. Don't use Guerin, poor and unfair service.
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