I feel really bad to write a bad review but I have to be honest as I genuinely cannot see why it has gotten 4/5 stars.
Firstly, we were greeted by a lovely receptionist who was really helpful and very professional. Not a bad start. We couldn't check in straightaway so we left our luggage, walked around town and came back around 3pm, one hour after check in time. However a technician was in the room fixing the TV. The receptionist was really apologetic and we didn't kick up a fuss, as we were only going to be there for one night and so TV wasn't that important (though nice to have).
The room itself was tiny - no room between the bed and the mirror and no room to manoeuvre in the bathroom, the fan within which made a constant clicking sound. We thought we could have a little rest before dinner so we thought we could put on a little TV for background noise however it still didn't work - the signal kept cutting in and out. As I said before, we were only there for that night so we didn't complain as we would be out the next morning. I thought I would charge my phone but the only plug points were high up on the wall near the shell of a TV and in the bathroom, neither of which were suitable for phone charging.
Breakfast the next day was alright but not amazing - bog standard rolls with a small selection of spreads. Coffee really wasn't great but at least the orange juice was nice.
In terms of location, it was a 5/10 minute walk to the centre but I wouldn't feel safe walking around on my own at night there (this is just the vibe I got).
However after all the negative stuff above, I have to reiterate that the service we got from the lady at the front desk was top notch - in my opinion she was the best thing about the hotel but as nice as she was, I would definitely not recommend staying here.
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