I read with utter amazement the reviews of this hotel from other travellers.My experience - and that of my 4 friends - was quite different, and not in a good way. Anyone who has read my previous reviews will see that I am not a harsh reviewer - in fact I am easily pleased. But the reason I have given this hotel such a poor rating is because we were left with the feeling that we were lied to. Please read on and make your own mind up.
The 5 of us arrived at 7pm with a booking for one double and one triple room. On checking in we were told that there was only one double room booked, no triple. Moreover they were fully booked and could not give my 3 friends a room. I showed her my confirmation voucher and the receptionist accepted that I had booked and paid for 2 rooms, but then she showed me her print out which only showed one room booked. She then looked at the previous nights bookings and saw that a booking had been made in the name of one of my friends - and I had been charged for a No Show! OK, mistakes get made. I phoned the travel agent up who phoned the hotel up. Still no room for 3 people. Could I have a double with an extra bed thrown in? No, not possible.The receptionist then phoned up to enquire about 2 people who were making their way to the hotel that night - if they weren't coming we could have their room. However, she confirmed they were coming. I then said we'd go and book into another hotel, at which she told me I'd still be charged for the double room. However it was important we all stayed together as we had an early start. Me and a friend then went to the Hotel Triton, who had availability for us. I then received a phone call from one of my friends at Piraeus Dreams - the receptionist had just received a phone call from the couple who had just confirmed they were on their way...they had an emergency and could no longer come, so we could have their room! My friend told the receptionist there were 3 of them so needed a triple not a double, to which the receptionist said that the room was in fact a triple - they had had no doubles for the couple so had put them in a triple. We then paid 65 euros for the triple room and went up. The triple was clearly a double whereby they had taken out the double bed and put in 3 singles. The giveaway was the headboard painted / tiled on to the wall where the double should be. Plus there wasn't room to get around the room. We went out for dinner and came back (the restaurant that the receptionist recommended served salad with a live worm in by the way). Now being British, we wanted to watch the humiliation of Engelbert Humperdinck in the Eurovision, but fitting 5 people in one room to watch the TV was far too tight. The TV was off in the Games Room so I went downstairs and asked the man in reception if we could put the TV on in the Games Room as it was uncomfortable with 5 people watching in one room. "FIVE PEOPLE!!!??? NOT possible!" he shouted, as if he thought I'd smuggled extra people in for the night and that we all planned to stay in there for the night. Fat chance. After explaining that we had two rooms, he then said that the TV was broke and that a technician had been called. It was now midnight and poor old Engelbert was down and out. Time for bed. Need less to say, at 6am, as we headed downstairs to check out, the TV was on in the Games Room. I am therefore quite surprised that Greece is in such a mess when they have TV repair men that come out between midnight and 530am on a Sunday Morning. Certainly doesn't happen in London. Can't even get a doctor's appointment for 3 weeks.
The hotel room was adequate for 2 people but not for 3, but I would never stay again. I'd rather sleep in the port than have a bed in this place. So, over to you...how many times do you think we were lied to?
Don't stay on the same floor as the Communal Room / Gym. Some people on our floor were in and ou...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC