The front desk was friendly and accomodating. We arrived from the ferry early in the morning, and they already had our rooms ready. The staff could not be nicer.

The hotel itself seems expensive for what it is. The view is nice, but the rooms need refreshing. The mattresses are not too comfortable, and the bedding is dated. The bathrooms are very basic, what I would expect from a much less expensive hotel.

The location is nice in that the hotel overlooks the Venetian harbour, but it is still a 10 minute walk from busier, more touristic Old town of Chania.

I was not impressed with the quality of the restaurants located near the hotel. The 2 psarotavernas close to the hotel that came recommended by the front staff were o.k., but in no way were they memorable. The 3rd taverna that we chose after walking by was roughly the same level.

Great location on harbour. Rooms on small side but very clean. Cost 118 euros. Restaurants near by. Breakfast buffet good.

My partner and I stayed at Porto Veneziano for 1 night in SEP/07. The hotel is in the quiet end of the Venetian Harbour, a short walk from the lighthouse. The front desk staff were very helpful and spoke good English. Our room faced away from the Harbour but if you could get a room with harbour view, that would be a bonus. The room was plain and clean. The bathroom was simple but worked. Wireless internet access in the room was available for a small charge. We had to leave very early the next morning to Irakleio and the staff got breakfast ready for us. Although we have no strong objections to this hotel, if we go back to Chania, we'll probably stay somewhere else that is more quaint.

Got the hotel thru booking.com for 100 euros per night. (10 euros cheaper than booking direct through the hotel). We then contacted the hotel for details (asking for sea view etc) and they happily accomodated us.

The hotel was fantastic. We asked in advance for a sea view room and they even gave us a complimentary bottle of champagne and fruit because it was our honeymoon!

The room was on the small side but we had a balcony with two chairs and a table which overlooked the old harbor and the sea. It was fantastic, the sunset was gorgeous to watch from up there and we could also watch the people below.

Below the hotel there are a few restaurants where you can sit right on the harbor and eat and we were able to go eat there a couple of times. We were right on the edge of the 'action' but at the same time were only a 5 minute walk from the main downtown, which had a lot of nice shops and winding streets and was very pleasant to walk around in.

The hotel had a computer in the downstairs bar that could be used for internet at quite a reasonable price.

The bus station for busses that take you out to other towns was about a 20 minute walk and the hotel gave us excellent directions.

There is also a free parking lot right behind the hotel which always had space and was great for parking our car when we rented one.

I was hesitant about getting a "best western" because I wanted something "greek" but this really felt more like a charming greek hotel than a "boring" US hotel.

It was perfect, I would definitely recommend this to anyone. And I loved Chania, staying there was the highlight of our trip (we went Athens-Chania-Heraklion-Santorini).