The website shows the hotel in a poor way, but upon arriving, it is in the cutest most charming area of Chania, and of Crete, in my opinion. The staff is kind and helpful, but not annoying in any way. They are great with giving directions to guests who do not speak or read Greek, and we had no trouble navigating the area by car with their directions and recommendations. We haven't tried the food but the coffee is great, and the rooms are comfortable with nice views and balconies. Wireless internet which is fast and easy to log in to.

We love it and if ever in the area again we would stay here. It is affordable and on a street of little sweet restaurants with AMAZING fresh fish and sweet, trustworthy people.

We stayed here the first 3 nights of our vacation in Greece and it was a nice place to make the transition. This hotel is located on the quieter side of the harbor. Our balcony provided a nice place to relax, enjoy the breeze, and look over the harbor and street activity. It is an easy walk to the rest of the old town and numerous restaurants. Customer service was great. The staff spoke English, provided an early breakfast since we had an early bus trip to the gorge, called taxis, sold stamps, and laundry prices were reasonable for a hotel. The hotel provides a big breakfast buffet with fresh orange juice. The room itself was a bit small and drab, but clean. The beds were hard like most hotels in Greece. You could get English news on the TV. While the hotel is in a quiet area of the harbor, there was a fair amount of background noise (elevators, doors, etc) from the hotel itself.

I have been a frequent visitor to Crete in general (and Hania in particular) over many years,principally for the magnificent walking opportunities in the Lefka Ori and along the South Coast.I invariably start and finish my trips in Hania,which I have come to regard as a favoured city,mainly for its beautiful harbour area.I first stayed at this hotel many years ago,when it was under different ownership and before it had been refurbished.I returned in September 2006 and was impressed by how much it had improved.To start with,the ladies at reception were charming,friendly and helpful.The room I stayed in on my first two nights was standard issue without frills but perfectly OK.On my return from the South Coast the hotel upgraded me to a third floor suite overlooking the harbour and this was outstanding,with great views - try to get a second or third floor room or suite overlooking the harbour if one is available,it will be worth the extra,particularly if you are intending to spend a certain amount of time in your room.The hotel's location could hardly be better - right on the (quieter) inner harbour,with masses of bars and tavernas within a short stroll,access to parking nearby if you have a car and only a ten minute walk to the (excellent) bus station.Breakfast was served in an airy room overlooking the harbour and was fine.I doubt whether there is a better hotel in Hania,certainly of its kind.

Good hotel overall.
It is located on the far eastern end of the harbor, so quiet and easy walking distance to the main area, but you have to do without the view of the quaint western harborfront.
We booked a standard room ahead of time, but opted for the suite once we got there after looking at both, and since the front desk gave us a discount on the suite which was much better than the book-ahead price on the website. The suite was far better - very spacious, with two balconies and direct view of the sunset. Note that even though the hotel is on the water front, because of its angle, only two suites on each floor have unobstructed views of the sunset over the harbor. The breakfast was also decent.