My finace and I took my son for a last minute break to Crete and as always we tried Tripadvisor first but there was of course no review for this particular hotel. We reviewed the website and searched in vein for any review online but in the end gave up and thought we would give it a go.

I will start this by writing that we are not difficult to please nor are we very fussy when it comes to eating. In order to give you a good feel for the place I feel it is only fair to break up our holiday as follows:

Hotel - Oh the hotel - On arrival at 1am we were greeted by the owner who took our details and pointed us to our room. Before we left reception we were greeted by the lady who looks after the mini-cub for kids. She could hardly speak which is when we realised that she was completely legless. As soon as we left reception, we made our way down the steps just by the pool and couldn't believe our eyes when we saw a human turd floating along with a lightfitting on the top of the water. We moved on quickly but couldn't get over the state of the place...we even found broken glass on the pathway on arrival to our room. You can imagine that we are thinking "what the hell is going on here".....we decided to just get in our room and sleep and hope that by some miracle that everything would be okay the next day. How wrong we were!!! We woke at 7.30am and went to unpack the rest of our luggage to find that we were completely infested with ants. We shook off some clothes and left immediately for reception. We made a complaint and was told that they would get someone to us asap. We made our way to breakfast to be greeted with a German breakfast. We will eat almost any type of food. We are very multicultural but this food was horrible. To top it off at dinner we were advised to warm our food in the microwaves. We made several complaints to reps, manager and staff but all to no avail. We even priced other hotels but as it was so last minute they were very pricey. I simply do not have a good word to say about this hotel in any way shape or form.

All inclusive Bronze - This means warm beer locally produced, Raki (Pernod type drink but 10 times stronger) or Brandy. Soft drinks were palatable but only just. You couldn't even buy Vodka, beer or any other drink unless you went to the disco after 12pm. With no entertainment, little to eat and no drinks to numb the pain, we found ourselves back in the room way before 12pm.

Pool - Almost every tile was cracked in some way and the lightfittings were loose in the pool. Replaced again over night but loose again the next day. Pool was very cold but a nice relief from the warm sun. The pool bar always had ashtrays full of water to hol them down in the wind but also full of cigerrette ends too....totally disgusting.

Wind - The wind around the pool was unbearable. It blew sunbeds from one end of the pool to the other and we saw many 3-8 year olds get clean sweeped from their feet.

Location - Dusty, baron and nothing but an old supermarket and pub across the road. Everywhere was a good bus journey away. In fairness the supermarket became our sancturay as we were able to buy some food and alchohol that was palatable.

Beach - Very stoney, too hot to walk on and the wind was unbearable. Again the beach was absolutely baron.

Staff - 5 to 6 staff in the whole place. Rude, never around and we saw one chap clearing plates in the dining hall whilst being the only barman on duty leaving 10 or 20 people at a time waiting to be served.

What did we do - In order to try and salvage something from the holiday we went to IERAPETRA every day by bus. It was only about 2 Euro each. IERAPETRA is beautiful and the locals were lovely, bars and restaurants were very clean and well air conditioned. If it wasn't for IERAPETRA we would have paid to fly home after a couple of days.

Conclusion - If this review can be of help to one person then it has been time well spent. Please listen to me when I say that this hotel, location, food and staff were all appalling. We are not snobs and can ruff it with the rest of them but this place is not for anyone looking for any kind of relaxing or fun break. AVOID AVOID AVOID!!!