Just returned from this hotel, stayed 2 weeks half board with my family. On the plus side its right by a good safe clean beach in a small cretan town. It also has an international mix of customers (mainly German, Danish, British, US and Greek), which we liked. The food is OK, but dont expect high cusine. It is listed 4 star, but is really 3 star as amenities dont match the advertisments. For instance the air conditioning doesnt work properly in many rooms. We complained and, it was checked but made no difference. We eventually got moved to another room (after a number of complaints), and it was just the same. We were then infomed by a family in the next room that the previous occupants had also complained to no avail. The A.C. was also turned off at night after 1st Sept, which would have been OK if you could open the windows, however excessive street noise till the early hours prevented that. Also rooms are not as big as they look on hotel web pics, and gym equipment is poor. Staff varied from very unhelpfull, to sympathetic and tried to help (depends who is on the front desk).So overall a lovely location, mediocre facilities, reasonable food, but take some ear plugs if you dont want to suffocate in your room!