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Astoria Capsis Hotel: Traveller Reviews

Call now to book: 1-800-733-5916 from Orbitz
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 17 Reviews
5.0 of 5 stars
6
4.0 of 5 stars
8
3.0 of 5 stars
1
2.0 of 5 stars
1
1.0 of 5 stars
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TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#8 of 119 hotels in Heraklion
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  • Hotel class: 3 of 5
  • Rooms: 131
  • Address: Eleftherias Square 11 Heraklion, Crete 71201 Greece
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Modern hotel with multilingual staff is situated in town center; next to the Archaeological Museum; 5 km from the beach. This description is based on information provided by the hotel.
Business Centre No Fitness Centre No Free High-Speed Internet No Free Parking Pets Not Allowed No Restaurant Room Service No Swimming Pool
Check Rates: £101 (€130) Avg. Price
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TripAdvisor Traveller Reviews

Reviews of Astoria Capsis Hotel

( 9-13 of 17 )
“doesn't deserve 4 stars”

Astoria Capsis Hotel

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2 of 5 stars
Brussels, Belgium
17 Sep 2007
3/3 found this review helpful

We had some business to attend to in Heraklion, and from reading the various reviews of hotels in the city, this seemed to offer the best value for money - as it was a 4* hotel, and we got a deal of 115EUR per night for 6 nights with a travel agency. However to compare rates, the hotel website required registering first - which is way too much trouble.

Anyway. We arrived at 8pm. No bellboy. The receptionist hardly looked at us and eventually checked us in.

Breakfast runs till 10.30 in the morning. It being a Sunday, we slept a little late, and arrived in the restaurant at 10.25 to find almost everything already removed. And the restaurant manager told me (and 2 others who also complained) that our watches were wrong and that we was right. Lovely!

The room itself was OK. Newly renovated, but not to the best quality. The tap of the sink was loose, and the handle of a drawer was only half screwed on. The window also didn't open or close properly. And the shower! They installed a fantastic rain-drop shower head. But was only 170cm high. These should normally be installed at a height of over 2 meters. So for me (at 196cm), taking a shower standing up was impossible.

The roof-top pool was something I was looking forward to. But on seeing it, I decided I didn't want to spend time there. The pool was tiny (photos of it are slightly deceptive due to the angle from which they are taken), and the feeling was a little tacky, with loud music coming from the stereo - tuned into a local radio station. The roof-top is huge, and I think they really could have done a better job to make it more attractive to spend some time there.

However, the hotel is in a very good location, and a 10 minute walk to almost everywhere in the town.

But hotel needs to offer a little more in service and friendlyness in order to justify the price of rooms and the 4 star rating.

On my next trip, I won't be staying here.

  • This TripAdvisor Member:
    • Liked — Location
    • Disliked — Attitude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AM&AP's Summary
Date of Stay: September 2007
Travelled with: Spouse / significant other
Visit was for: Business
Age group: 35-49
Member since: 05 February 2007
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Check-in / front desk
    • 2 of 5 stars Service
Would I recommend this hotel to my best friend?
Probably not
I do not recommend this hotel for:
Great pool scene
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
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Average price*: £101 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Perfect location”

Astoria Capsis Hotel

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4 of 5 stars
Athens
24 Aug 2007
1/1 found this review helpful

Astoria kapsis is located at the most convenienced place of Heraklion. Just a step from the most turist attractions, bars and restaurants. Considering that you need a car to go to the sea this is the best location for staying in the city. The rooms are refurbished in perfect condition and with perfect view of the city. The staff very friendly and the only problem I can think is that this is a rather noisy neighbourhood and sometimes I feel a little annoyed. But on the other hand this is a little problem someone has to pay to enjoy the advantages of the hotels location.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
xm0000's Summary
Date of Stay: July 2007
Travelled with: Solo traveler
Visit was for: Business
Age group: 35-49
Member since: 26 November 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Older Travellers, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
Great pool scene
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Business meeting / Event
Was this review helpful? Yes No
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Average price*: £101 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“One of the Better Hotels in Heraklion”

Astoria Capsis Hotel

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4 of 5 stars
Topeka, Kansas
25 Jul 2007
1/1 found this review helpful

We stayed four nights at the Astoria Capsis and found the accomodations to be modern, clean, reasonably comfortable, and, conveniently located. After walking through a vast majority of the city, it also appeared to be one of the better places (if not the best) hotel available. Front desk staff spoke English and were generally courteous, although some staff members seemed to us a little less courteous and patient than others. (When our room was not ready upon our arrival, the front desk clerk invited us to enjoy a free drink in the hotel lounge while we waited. In contrast, another front desk worker refused to provide two sheets of paper we needed for the computer printer and simply walked away in a huff. Another staff member finally stepped in to provide the paper...) Our room had a double-sized bed and another small cushioned-couch that doubled as a twin-sized bed. While the room was comfortable, the double bed definately was not! It was, by far, the hardest (most firm) bed we'd ever encountered. The shower was nice, though, with ample pressure and hot water supply. The rooftop pool was refreshing and offered splendid views of the city and sea. The bar service at the hotel was friendly and prompt. It was a disappointment, however, that the pool closed at 7:00 p.m. each night - well before sundown. The breakfast buffet (included in the price of our room) was expansive and good. The hotel offers internet service from a single computer in the lobby at a very reasonable rate of 1 hour for 2 Euros. The system is fussy, though, so we had to watch our time and make sure we didn't lose minutes due to system problems. The hotel staff helped us book a couple of tour excursions during our stay and we liked the fact that most tours seemed to use the Astoria Capsis as a drop-off and pick-up site.

The area surrounding the hotel is bustling with locals and tourists alike. We were within easy walking distance of several nice tavernas and shops. (We especially liked the Four Lions restaurant right beside the Four Lions fountain...).

The Astoria Capsis isn't a Marriott, but it's also a far cry from Motel 6. It's a pretty good bet if your're going to be staying in Heraklion.

  • This TripAdvisor Member:
    • Liked — Modern facilities, rooftop pool, convenient location
    • Disliked — Amazingly hard beds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LuckyDarlin's Summary
Date of Stay: July 2007
Travelled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: 25 July 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check-in / front desk
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Most likely
I recommend this hotel for:
Girlfriend getaway, Great pool scene, tourists
I do not recommend this hotel for:
An Amazing Honeymoon
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Great food / Wine
Was this review helpful? Yes No
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Average price*: £101 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Great Hotel”

Astoria Capsis Hotel

18 Jul 2007
1/1 found this review helpful

Moved from the horrible Atlantis to the Astoria and stayed for 4 nights. This is a great hotel. Nice decoration: modern and clean. Good location and quiet. The roof pool area is nice. The breakfast is great with a good selection of food and good service. The usual problem of smokers in the breakfast room holds true here, but they do have a non-smoking section.

The desk staff are nice and friendly and can not do enough to help. The wireless Internet is fast and quite cheap (but not free).

I negotiated a rate with the desk manager and it was competitive. Having said that I would have paid anything to get out of the Atlantis.

On the whole, a great choice.

  • This TripAdvisor Member:
    • Liked — Modern, clean, quiet
    • Disliked — smokers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IanSwindon's Summary
Date of Stay: July 2007
Travelled with: Spouse / significant other
Visit was for: Business
Age group: 35-49
Member since: 08 June 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
An Amazing Honeymoon
Was this review helpful? Yes No
Check Rates
Average price*: £101 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Very good hotel”

Astoria Capsis Hotel

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4 of 5 stars
Sydney, Australia
10 Sep 2006
5/5 found this review helpful

My wife and I spent 2 nts here as part of 2 weeks in June and July spent in Greece between Athens, Mykonos, Santorini and Crete. The Astoria Capsis was our best hotel experience of the trip that involved staying at a range of 3 and 4 star hotels. Well located, good modern rooms and facilities, excellent breakfast, it was very good value and with the hot conditions we enjoyed the pool.

  • This TripAdvisor Member:
    • Liked — Location
    • Any tips/secrets for future travellers? — Close to museum, good restaurants, shopping , buses and car hire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Keady's Summary
Date of Stay: July 2006
Travelled with: Spouse / significant other
Visit was for: Other
Age group: 50-64
Member since: 10 September 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check-in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
tourists
I do not recommend this hotel for:
An Amazing Honeymoon
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: £101 (year-round)
Call now to book: 1-800-733-5916 from Orbitz

Reviews of Astoria Capsis Hotel

( 9-13 of 17 )
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Astoria Capsis Hotel Address

Eleftherias Square 11, Heraklion, Crete 71201, Greece