I booked this hotel directly from the hotel website (receiving a nice discount). The manager confirmed my reservation promptly by e-mail. The hotel is located in a relatively closed-in area of narrow streets in the city (despite the photo, don't expect a sea view). It is convenient to the airport, Knossos and the ferry port. The lobby area was bright and nicely furnished, exceeding our expectations. The woman at the front desk was professional and helpful and we were checked in with maps and restaurant recommendations within a few minutes. Our room was clean , quiet and comfortable, with individual room AC controls. The breakfast buffet was better than average for our Greek vacation. I highly recommend this well-managed, comfortable, conveniently located hotel.

The Kastro Hotel was a great choice for our one night stay in Heraklion.The hotel is centrally located, in a quiet neiborhood, within walking distance to all of the places you need to go (shopping, museums, cafeterias, bars, clubs and restaurants).Also the bus station and car parking stations are very close to the hotel.
The lobby was new furnished, clean and nice decorated. Front desk staff was very kind and helpful. Our room (second floor No 24) was a quiet, room very clean and well decorated, with a small window. The double bed was a bit small but comfortable. The bathroom was very clean with a great shower.

I recommend this hotel and definately I will stay there again. Great location, great value, very clean.

Kastro hotel is situated in the heart of Heraclion.
Within a two minute walk you can reach the numerous cafes night clubs-bars and Shopping areas.
Check in was extremely fast taking into account that we hadn't booked our rooms in advance. It took us (party of four couples) less than five minutes to get into our rooms! The guy in the reception desk was so so kind and friendly.
The room was medium sized, very clean and nice decorated. The bed was comfortable, the furniture new, bed linnen-towels clean. The toilet (tiles, shower etc.) were new and clean.
breakfast area and waiting area was cute, again nicely decorated. The hotel must have been recently renovated as everything looks new.
If you want a quiet hotel, inexpensive and in the heart of Heraclion this is the hotel you are looking for.

On my next visit to Heraclion I will definately stay there again as I really enjoyed beeing able to walk to all the shops and cafes. I am very pleased we picked this hotel.

A surprisingly lovely stay in a surprisingly nice city! It appears most guests are here on a stopover from the nearby ferry, but we think this is a good place in and of itself. Irini and the others at the front desk are very helpful, the location is great (near the port, not far from Knossus and the airport and a short walk to the hopping Red Lion Square), and the facilities are clean and nice.