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Clarion Hotel Neptun: Traveller Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 41 Reviews
5.0 of 5 stars
7
4.0 of 5 stars
12
3.0 of 5 stars
9
2.0 of 5 stars
3
1.0 of 5 stars
9
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#60 of 124 hotels in Copenhagen
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 133
  • Address: Sankt Annae Plads 18-20 Copenhagen K 1250 Denmark
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Classic Hotel situated near harbor, Royal Theatre & business district. This description is based on information provided by the hotel.
No Business Centre No Fitness Centre No Free High-Speed Internet No Free Parking Pets Not Allowed Restaurant Room Service No Swimming Pool
Check Rates: £161 (DKK1511) Avg. Price
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TripAdvisor Traveller Reviews

Reviews of Clarion Hotel Neptun

( 2-6 of 41 )
“Shabby in a chic neighborhood”

Clarion Hotel Neptun

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1 of 5 stars
San Francisco, CA
28 Jun 2008

This hotel is badly in need of some maintenance. The walls in my "suite" were scarred. The sofa and chairs were rickety and arranged with no thought. The fabric was a shiny slick polyester. The TV in the bedroom was not plugged into the cable system properly so an error message was on top of the screen. One light in the vestibule wouldn't go off unless you removed the keycard, which then meant none of the lights would go on. The phone was unable to receive calls until I found out my friends weren't getting through.

The rate was no bargain. For the price, though, I got a roomy-ish suite with a living room with a wall of glass looking out over the back alley, and a tiny bedroom under the eaves.

  • This TripAdvisor Member:
    • Liked — Bright light
    • Disliked — Filth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
divisaderoguy's Summary
Date of Stay: June 2008
Travelled with: Solo traveler
Visit was for: Business
Age group: 50-64
Member since: 07 March 2005
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 1 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Check-in / front desk
    • 1 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
No way!
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
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Average price*: £161 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Three times a guest - never again!!”

Clarion Hotel Neptun

29 Apr 2008

Only after my last visit to this run-down hotel, did I decide to check the critic of previous guests. I tend to agree with their negative claims. My husband and I stayed there two years ago and the hotel was still acceptable at that time. Upon our visit in April '08, I was so shocked at its current state that I asked the reception if the hotel ownership changed in between time. The answer was "Yes." My impression is that the new ownership has no concern for its guests' comfort. It's not the fault of the staff, there are just not enough of employees: No one to clean tables and floors, straighten up things or even check if the flowers have any water in their vases. The hotel is dirty. The breakfast buffet used to be a real highlight with fresh smoked lachs, danish pastry and other tasty delights. Now it is limited to very basic items. But what's new is that there's a dinner buffet offered. That is, if one likes cheese, bread, sliced tomatoes, cut cucumbers and the like. I watched the people opening the lid of the warm food dish and the look on their faces told it all. I didn't recognize it to be anything edible. This is very unfortunate. The hotel should have kept the great breakfast and forgotten about the dinner idea. The hotel should also consider getting a better decorator. Well, at least the city of Copenhagen has changed for the better over the years...

  • This TripAdvisor Member:
    • Liked — Reception Staff
    • Disliked — Displeased in general
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SusanSwitzerland's Summary
Date of Stay: April 2008
Travelled with: Ehegatte/Ehegattin/Lebensgefährte
Visit was for: Sonstiges
Age group: 50-64
Member since: 13 July 2007
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 2 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
No way!
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
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Average price*: £161 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Totally satisfied”

Clarion Hotel Neptun

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5 of 5 stars
Atlanta, GA
11 Apr 2008

Room was small but clean and comfortable. Wireless internet worked fine, and computer in lobby also worked fine. Breakfast buffet was tasty, and dinner buffet really helped our budget. A fine touch we especially appreciated: Our son, still on US time, became hungry after midnight, and the desk clerk fetched a sandwich for him from the kitchen.

  • This TripAdvisor Member:
    • Liked — Food
    • Disliked — Noise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LKP_Atlanta's Summary
Date of Stay: March 2008
Travelled with: Family with teenagers
Visit was for: Hobbies / interest / culture
Age group: 50-64
Member since: 11 April 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Young Singles, Girlfriend getaway, Older Travellers, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
Great pool scene, pet owners
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Concerts / Music festival
Was this review helpful? Yes No
Check Rates
Average price*: £161 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Can´t recommend it!”

Clarion Hotel Neptun

29 Feb 2008

stayed her for two nights with a couple of friends. First we got a very small room, not cleaned bathroom and terrible uncleaned carpet. We changed room and actually payed a small amount x-ra to get a svit. This room was better, bigger , but yet not cleaned. For exampel i found a pair of socks under my bed, and it wasn´t ours.... Our friend got pillows in their bed - smelling like not cleaned in years!!!
So - rooms likely a 2-star hotel NOT A 4-STAR!!!
Breakfast ok. buffé in evening not very inviting.
Sorry - cant recommend it!

  • This TripAdvisor Member:
    • Liked — coffe an cookie any time during day/night
    • Disliked — nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
linda045's Summary
Date of Stay: February 2008
Travelled with: Friends
Visit was for: Quality time with friends
Age group: 35-49
Member since: 16 January 2008
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location (e.g., convenience, views)
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Check-in / front desk
    • 2 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
No way!
I recommend this hotel for:
Young Singles, Girlfriend getaway, Older Travellers, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Shopping
Was this review helpful? Yes No
Check Rates
Average price*: £161 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Worn and outdated”

Clarion Hotel Neptun

28 Jan 2008
2/2 found this review helpful

Stayed 5 nights at the hotel. Great location, but the hotel does not live up to the usual standard of Choice Clarion Collection. Room: worn and outdated, wallpaint lacking here and there, dirty windows and carpet. Only one type of soap in the bathroom. Food:Very little choice of breakfast which was late, should begin 0630, but the warm food seldom came before 0700. A nice touch was free evening buffet (also very little choice). I was shocked when the cook came during an evening buffet and grabbed a lot of food for himself with his bare hands (just grabbed sausages, salats etc!). Nothing to do in the hotel, no spa and no sauna. Free wireless broadband internet (whic really was "slowband"). Service: Lousy and unfriendly (especially the guys). Total: Big disappointment, stay away.

  • This TripAdvisor Member:
    • Liked — Location, free evening buffet
    • Disliked — Worn and outdated, littel choice in breakfast and did not refill food fast enough
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
R.Antonsen's Summary
Date of Stay: January 2008
Travelled with: Business colleagues
Visit was for: Business
Age group: 25-34
Member since: 08 October 2006
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Check-in / front desk
    • 2 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
No way!
I recommend this hotel for:
Young Singles, Girlfriend getaway, Older Travellers, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: £161 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Clarion Hotel Neptun

( 2-6 of 41 )
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Clarion Hotel Neptun Also Known As

Address: Sankt Annae Plads 18-20, Copenhagen K 1250, Denmark