Very clean, modern, comfortable hotel. Excellent buffet breakfast. hotel is well situated in being both in a quiet location but easy walking distance to main places.
The negative points were lack of secure luggage hold (they put my case & computer behind the counter) and rather cold attitude of staff.

Changed the first room we got as it wasn't up to our expectations. Second room was better, but the whole hallway was smelly. Couldn't really identify the smell. The staff were helpful and there was no problem to change the room.

Excellent breakfast, but that seems to be the norm in Denmark. The location is ok, but a 5-10 minutes walk to get to "strøget" the main street in Copenhagen and to the train station it's quite a walk and not recommended with luggage.

A hint at the end...I love korean food, but avoid the korean restaurant across the street from this hotel. Very ordinary food and awful service. Not sure if it still exist. It would surprise me if it does.

First time in Copenhagen: excellent city, very cold... Good hotel; regarding the service they are very fast, always ready for you and... "easy to go": no problem with the reservation or the advanced payment. The only little negative note: a very small bathroom and a very small shower! Excellent site, very near to the Metro for the airport and to the most living part of the city. Beautiful trip!

Right from the lobby of the hotel, right in front of the Reception Desk, our backpack with thousands of dollars of stuff, was stolen. It turned out that this same man, (verified by photos on their surveilance cameras), has robbed Hotel City's guests on numerous occasions, and the hotel has done NOTHING to improve their security system. In fact, the staff was uncaring and unconcerned, and could not be bothered with our loss.
Do yourself a favor and stay someplace else.