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All reviews tivoli gardens vesterport station excellent location hotel is centrally located breakfast buffet mini bar double room central copenhagen city train denmark cinema nyhavn
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Reviewed 21 July 2012

We stayed at the Imperial Hotel in Copenhagen and it was nice. The staff was very patient and helpful in helping us with tourist information and setting up sightseeing tours for us. The location was good within walking distance to train station, eateries, and shopping. It is real close to the Tivoli also. The rooms were very nice and comfortable and it had air conditioning. The room was a bit small but we didn't spend much time in the room so that as ok. The price was also very reasonable. There were three computers downstairs for use of the internet. We stayed for five nights and it was a good choice on our part.

Date of stay: July 2012
  • Trip type: Travelled with friends
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1  Thank 4ScottS4
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 July 2012

We did not expect to stay this hotel.
We had a problem of our reservation at the Square hotel so we sayed there.
(I don't want to talk about the problem here.)
The rooms were standard (single and double) with a kind of back alley view. But, we didn't mind it because it was just a transit stay to back home. (We did all signseeings a week before.)
What matter was the price. It was leass than the Square hotel. Of course, upgrade room at Square vs standard at Imperial. It was $80 difference in between.
Everything was so expensive in Copenhagen so it helped !
The rooms are similar to the Squaire hotel but Imperial's breakfast was better.
The location was 2 blocks from the city hall plaza but it was not too bad.
The desk staff were so kind and helpful despite of the last minute check in.
Good hotel to stay after all !

Date of stay: July 2012
  • Trip type: Travelled with family
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Thank stomu m
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 July 2012

Stayed at the Imperial Hotel for one night based on Trip Advisor. The first thing we noticed was that Copenhagen is a clean and tidy city. The only garbage we saw was strewn around the front entrance to the Imperial Hotel. We thought this was just bad timing, but the next day the garbage was still there. It was extremely hot in the hotel and instead of plainly stating that the hotel has no air conditioning (as advertised), we were told there was a problem in our wing. No one helped us with our luggage. When we spied an empty room being cleaned in the other wing, I went down to the desk (no one answered a phone) to request a room change, I was told to move it myself and let them know where. There was no service whatsoever. This room was so hot we thought the heat was on. The obnoxious youngish guy at the desk said (I swear) " I am waiting for you to tell me what you think I should do about your problems". My husband has a medical device that needs a converter. We were unsure if the converter we brought could be used in Denmark so I asked to borrow one. I was told the hotel does not have converters, and no, he has no idea where I can get one. The neighborhood is far from the harbour. There is no reason to choose this hotel. The one saving grace is staff member Mary Louise ( hopefully spelled correctly). She was the only friendly person we came into contact with. The same obnoxious guy from the night before would not let us check out one hour later without charging us for another day. First he said they were too crowded and then he said if we paid for another day, they were not so crowded. She jumped in and held our bags for us and arranged for a cab later in the day. She smiled. This was a big deal. We appreciated being treated like a guest for a few fleeting minutes.

Date of stay: July 2012
  • Trip type: Travelled as a couple
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1  Thank rbodner890
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 July 2012

Stayed at the Imperial April 2012. Most floors have being renovated recently but not my floor. Room: Spaceious, everything I needed, (and I'm picky) had my own balcony. Cleanliness: OK, no more, no less. Breakfast: Great. Staff: Very helpful (not too friendly or personal - which I like). Location: Great. Price: Reasonable.

Date of stay: April 2012
  • Trip type: Travelled solo
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Thank Hulda L L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 July 2012

Nice hotel, great desk staff and great location. Right near the train station and metro.

Date of stay: May 2012
  • Trip type: Travelled on business
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Thank IzzBizz
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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