Although the hotel is not immediately near city center, it is within a 5 minute walk of the subway, which is a fast trip to downtown. There is also a shopping center a block away, which includes the usual shops. If you're an American, be prepared for short shopping hours, as we found everything closed by 7pm.
Our room was acceptable, but was furnished with twin beds and the bathroom smelled of mildew, which might have been due to the door being left closed and prolonged lack of use. Hotel staff eventually came to investigate the odor by sending a woman up (who... did not knock - just whipped open the door) and sprinkled some deodorizer in the toilet and tub. Running water through the floor drain seemed to alleviate the odor more than anything.
We asked if there were any rooms available with double beds and were told that they did not furnish their rooms with double beds, which we found odd, since we saw double beds through open doors when housekeeping was cleaning. We also called to have light bulbs replaced and an electrical problem on one side of the room investigated. When the woman appeared at our door, she put her head into the room and exclaimed "Why... you have lights!" as though there was no problem. I re-explained the issue with the room not having electricity on one wall and she repeated, "But you DO have lights!" She ultimately consulted with maintenance and was able to reset the breaker, which must have flipped.
On a more positive note, the breakfast buffet was great, which is included with the price of the room. It was full of breads, jams, cheese, cold cuts, kaviar (for those who like it), eggs (hard-boiled and soft), bacon, coffee, tea, juice and milk. Load up in the morning and you can walk all day in the city!
Overall, the hotel staff was cordial, but one cannot compare customer service in this hotel to a comparable hotel in the states.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
I recommend this hotel for:
Families with Teenagers, tourists
I do not recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Older Travellers, Great pool scene, pet owners