If you are visiting as a tourist, this hotel is ideally located right in the middle of town. Everywhere you are likely to want to go is easily reachable on foot. The staff were very helpful and friendly and helped us book train and ferry travel from Helsinki. As in any Raddisson hotel the rooms are cleaned to perfection.

It's worth taking time over breakfast as the buffet was really good, one of the best I've come across anywhere. Highly recommended.

I stayed here for one night on a combined business and social trip. I am a fan of Radisson hotels, particularly when on business, and this place reminded me why. My room was plush and elegant, service was good and it had a very nice bar.

The location was also perfect - a two minute walk to lots of bars, five minutes to shops and ten minutes stroll to the harbour.

Highly recommended!

Had a one night stay here this week on business and was not overly impressed. I was not bothered about the location etc, but needed all the basics. Hotel room was comfortable but getting room service was a nightmare. I arrived at around 9pm local time, very hungry but ended up having to hassle reception to get room service as their number was permanently engaged for over 30 minutes. When the food did come it was very pleasant, but I would have liked it rather earlier.

The other issue was the wireless internet access. The hotel proudly talks about having free access throughout the hotel - but there are no instructions on how to get it! Again I called reception - they said someone would come up to sort it out. No one showed up for 20 minutes - I called reception again and they finally gave me the password for the service. Again - good idea to provide the access, but could have been delivered better.

Final problems were in the morning. Firstly - the breakfast area is way too small for the hotel and there was no one placing people and ensuring that people on their own did not take up tables for 4. Then there was a complete shambles with taxis. They asked me to book a cab the night before which I duly did. At the appointed time, I turned up at the front door - no cab. 15 minutes later - still no cab, yet a steady stream of "walk up" guests with no bookings were being put in cabs by the bell boy. The whole system seemed flawed.

Anyway - it served its business purpose, but I would not have thought it very suitable for leisure travellers.

I stayed at this hotel with my wife along with another couple for four nights (01/06/06 - 05/06/06). We had a rate of €250.00 per room per night for the 1st night and the following 3 nights were at a rate of €108.00 per room per night including breakfast. Our room was excellent while not overly large it wasn't postage stamp size either. Breakfast was buffet style and had quite a variety, you will easily find something to eat. Reception staff were welcoming and efficient and had no problem making dinner reservations for us each night. The location of the hotel is excellent in that it is quite close to the main railway station where the Finnair Bus drop off from the airport is located and at a transfer cost of €5.20 per person each way for a 35 minute transfer journey is well worth it. The main tourist sites and shopping area are located quite near also, in fact Helsinki is a relatively small city and can easily be explored by foot. I wouldn't hesitate to recommend Helsinki as a short break destination and the Radisson SAS Plaza Hotel as your base while there.