This is undoubteldly the worst hotel experience I've had yet.
Having travelled extensively and stayed in a variety of types of accommodation ranging from hostels to 5 star hotels, words cannot express what I saw in what is classed as a "4 star" hotel.
Perhaps the warning signs came early when we arrived at the hotel and noticed the neon sign on its roof which wasn't working properly.
Walking into this hotel is like stepping into a Butlins from the 1950's. The first thing you notice is the layers of cigarette smoking coming from the dining room and the tacky music coming out of it.
We then went to our rooms to drop our bags off - the lift looked like it was about to fall to pieces - the rooms were shocking - the sheets were still damp, the bathroom was filthy, the shower was either extremely hot or cold and the air conditioning didn't work. If you also suffer from a bad back, forget staying here as the mattress on the bed was shocking. We told the hotel staff that we wanted to move rooms and they did not seem surprised at all - their reaction suggested to us that we're not the only ones to have made this complaint.
We then went to dinner. And soon left to go to a restaurant in town. The food does not bear thinking about and is perhaps summarised by my experience at breakfast when my boiled egg was so under-cooked, it would definitely have led to food poisioning. The waiters didn't seem to care.
Having raised our concerns to our rep, we were soon moved to the Bellapais Monastery Village - the same star rating but a different class of a hotel.
I never complain about my accommodation and am not fussy but on this occasion, I have to let others know about this place. Those who write positively about this place or who didn't have a problem with the hotel when we spoke to them fall into 3 categories:
1. People on last minute holiday bargains.
2. OAPs.
3. A gang of elderly friends who come to this hovel year after year.
Sorry to be so negative but it really is that bad and no one should have to have their holiday and hard-earned money ruined on such a place.






Location (e.g., convenience, views)
Rooms
Location (e.g., convenience, views)
Cleanliness




