After finally getting to the hotel nearly a day late due to good old Easy Jet cancelling our flight we arrived at what we thought was our hotel the Riu Cpria Bay only to find after we we filled out our details on one of their forms that they had actually given us rooms in their so called sister hotel next door, Cypria Maris !! we then followed a porter next door through a run down unused part of that hotel to Cyria Maris reception, straight away we noticed how dark and dingy our surroundings were, we were offfered rooms that were not together and we pointed out that as I was to occupy a room alone we had asked when booking for a room that was next to each other, they then offered us a " bungalow" as they called it !! which when viewed looked like a cell in the grounds, we refused that offer and were taken to view rooms upstairs !!, it got worse as we went along the stained cream carpets !! rooms were not of a standard we were expecting to say the least, back down stairs again to air my views to the recepition staff !! I pointed out that to my knowledge I had booked rooms in the Cypria Bay Hotel and that the pictures on the website where I had booked showed pictures of that hotel !! and that that is where I expected to stay, they had initailly told us that that hotel was full !! after a bit of ranting from me they backed down and proceeded to take us back to Cyria Bay Hotel next door, once it was all sorted their and we we taken to our rooms I have to say all was well and we were in the surrounding we were expecting.
Staff in this Hotel were very helpful and nice, food was average but not as good as other 4 Star hotels we have stayed in,before Pools were lovely, Hotel was clean. Be warned if your looking for a nice bath at the end of the day they have taken away all the plugs because of a water shortage.
After returning from our trip I have checked out the photo's shown of the hotel and found they do include a couple of pics of Cypria Maris but most are of Cyria Bay which is by far the more modern and superior surroundings, it's up to you if you are happy to accept the poorer quality of Cyria Maris or you could complain as I did and stay where you expected to stay !!
Within walking distance was a great water park, Go Karting and Mini Golf all well worth a visit.
Average place to go could be better, we have uploaded some pictured showing Cyria Bay and Cypri Maris to show the difference in surroundings.
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65 Reviews






Cleanliness
Cleanliness
Check-in / front desk





