The hotel was very clean at all times, the food was good with a good selection the website advises that it makes english breakfast daily but dont expect it to be anything like a fry up in the uk.


The pool is good but often overcrowded and children dominating it and it closes very early!!


The rooms were basic but clean and practical, it does not have sky tv only sky news and the beds were like sleeping on concrete!!


The staff are mainly friendly except the odd one!!


Its location is a distance from any shops etc but handy for the water park, the bus service is very good and cheap!!


The beach is non existent and i certinaly wouldnt swin in the sea there!!


The main problem is the so called entertainment, in truth its a disgrace, its all done by the amination team who are based at site and lead by someone who we could never understand as his english was so bad, the entertainement was beyond belief and the bingo i can only describe as farsical!!


We had to go to the main resort due to the entertainment being so bad!!


Its entertainemnt is not even good for kids!!


I would never return to this hotel until the entertainment is totally changed, i have never read a book until this holiday but read four at night!!!


For the cost of this holiday i would not return, in summary the food is good, all areas very clean, poor location and entertainement that is awful!!

This suppose to be our best holiday as i am 7 months pregnant however the hotel was one of the worst I have ever stayed in.
The room and bathroom were tiny and needed decorating. the bed was so uncomfortable that we were waking up in pain.
There was no much choice in the restaurant and some of the dishes just looked not fresh at all.
The beach by the hotel is dirty and smelly.
If anyone wants to have a nice holiday in Paphos please avoid this hotel as it is definitely not worth the money they are asking for!!!

Overall - Felt like a holiday camp and not in a good way. You feel crammed in and herded. We went in low season and it felt crowded, I dread to think what it is like in high season. Louis Hotels have a policy of recruiting students from Eastern Europe and Pakistan/India as staff during the summer. Often their English is REALLY poor. Their service ethic/training often leaves a lot to be desired. This is true for all Louis hotels/ships but in this hotel they seem to use the candidates that were not so good/are in their first year. The regular staff are generally lovely and really helpful. The hotel is the last in the row on the outskirts of Paphos and so has nothing closer than 15 mins walk away. You cannot currently walk along the beach to the hotel - and this is a long walk. I agree with comments about tatoos. It is definitely a low 3 star and I am really not sure what the Thomson ratings go on.

Rooms - tired decor, strange smell, tiny and grubby bathroom with frayed towels. Good maid service. We paid for sea view but had to wait nearly a week to get a decent upgrade. Only BBC 24 in English on TV. Safe is an extra cost about 40 euros for 2 weeks.

Restaurant and foods - poor waiter service - often attempting to take plates before you have finished. Food average. All food is full fat - no reduced fat options on anything. Again issues due to language/training. A few of the staff had serious BO problems/lack of deodorant that the restaurant manager was not picking them up about.

Pool area leading to 'Beach' - jammed with rows (4 and 5 deep at some points) of sun beds with no space in between them. The usual situation of people (especially Brits) 'reserving' their sun beds for the full 2 weeks by leaving inflatables on them overnight. 1 pool that is far too small for the hotel (indoor pool is only a dipping pool). Really noisy due to the number of people and then you have the really loud DJ/animation team who play everything at nightclub volume and so you could hear it all over the grounds (no quiet place unless you went to the public beach). If you try to move away from pool and DJ you then end up with noise from the Watersports people running their jeeps, constantly hosing down or firing up their jet skis, etc. Not sure if the hotel has an arrangement with them as they do encroach on to the hotel grounds a lot with jeeps, jet skis, petrol cans, etc and show no consideration for guests. The kids playgrounds are in full sun, no shade. Pool bar food is pure junk food - although there is lots of fruit out - and is left in open to flies for hours. No towels provided around the pool - do not buy from hotel shop as they are expensive, as is everything from there, walk down the road to the shops.
Beach is really a thin strip of 'sand' about one sun bed deep. It is dirty and the sea is very rocky to the point that you cannot swim in it. The hotel really do not make the most of the area (see photos) and do not check what is happening around there so there are skips, discarded tyres, litter, etc around there. As said earlier it is in between the pool area and the water sports area and so it is not peaceful.

Bars - they may have 3 bars (not counting pool bar) but they are all in the same open plan area and so are very noisy especially when the kids start running around. Once again there is nowhere to go to have a bit of peace and quiet. Again they believe that music should be played loud. The 'acts' are really, REALLY poor. The ones that played in the night club (yes you can hear them in the bar) do not sound as bad. Service is bad and not helped by the poor English (their Greek is even worse!).

Internet access – 1 euro for 10 minutes and the computers often have faults on them.

Outside the hotel - The public beach is quiter and nicer. The other hotels do not let anyone but their guests use their beach areas. Paphos is lovely and go to Coral Bay. Take the Cruise to Egypt if you can, even though you get too little time there it is worth it.

Stayed in the Louis Phaeton for a week from end of june to early july. Didnt pay for a sea-view room but pleasantly surprised to be given one - the even-nemubered rooms appear to have the sea views, otherwise you may be lumbered up with one overlooking a fairly busy road and grassland.

This hotel is not a 4star hotel. In fact the Louis hotels brochure in the room states that this hotel has achieved 4star status from the tour operators and NOT from the company/tourism office. Nevertheless, the room was adequate but sky news was the only tv channel in english. Bathroom clean but in need of a refurb. Meals were canteen style concentrating on quantity rather than quality. There was the odd roast dinner on offer and it was hilarious when everyone (brits) flocked in their millions to it - typical! Desserts usually ran out and not always topped up. Everyone appeared to be All Inclusive but us - annoying as we were demanded payment for drinks frequently whislt sitting outside. A keyboard player played twice a week near the bar, but was mediocre.

There is no beach at the hotel - just a few rocks and then water. There is a dirty beach 250m away where all the local juveniles visit and is generally awful. Take bus 15 to coral bay (30mins)

Location - the furthest at the end of a strip of hotels, that included alex. the great, paphian bay, amathus beach and paphian bay hotel. Long walk to shops (1km), but bus stop is outside hotel.

I wouldnt go to this hotel again as it has no beach, instead everyone stays by the pool all day.