My fiance, my son and I stayed in the Sporthotel Hermitage from the 4th March until the 11th March. We arrived at the hotel early in the afternoon and checked in. There were two other couples with us. Only one of our rooms were ready but that was to be expected as we had hired a car at the airport so weren't expected to arrive later in the evening. They held onto our luggage so there was no promblem there. We had to go and organise our skis etc. anyway. When we did get back to our hotel room, wow-it was terrific. We had booked a family room and in it there was a big huge bed, two t.v.s, a sofa bed (which the staff made every night), a jacuzzi bath, a powerful shower and a toilet and bidet in an area of their own. In the bathroom there were razors, shower gel, shampoo, conditioner etc. There was also a large balcony which looked out onto the slopes.

The first evening we had booked one of the two restaurants (the fusion i think it was called). We weren't actually too sure of the meals on the menu. It was a bit too fancy. We actually ordered of the childs menu which was soup, steak and chips and the desserts which were tasty. For the rest of the week though we ate in the Sporthotel Village (were we actually stayed last year) and preferred their buffet style restaurant. It was tremendous as you could actually eat as much as you liked and the selection of deserts were just out of this world.

The breakfasts in the Sporthotel Hermitage was great. We ate there every morning without fail.

Myself and my two friends went to the spa one evening and we just had the most relaxing times in the pools, saunas and steam rooms. We didn't actually get any treatments done. I would recommend that if you want to go to the spa - do book it the afternoon before.

On one occasion we had to take our son to the doctor and got an antibiotic for him. We weren't the best at understanding french and trying to figure out the difference in cc's which they use in measurement in soldeu and ml's which we use here in Ireland so the receptionists at the Sporthotel Hermitage were very helpful.

We truly enjoyed our week skiing and are defintely going back next year - hopefully food will be a bit better though.

Well worth paying the extra for the Hermitage over the sport & village. Front desk staff very good, room spotless and turn down service / fresh towels a nice touch. Room spacious as was the bathroom with separate shower & bath. Good sound proofing between rooms and lovely balcony looking onto the slopes.
Dinner choice from extensive menu and breakfast buffet style, good food overall - service in restaurant hit & miss. Public areas fantastic and good bar service.
Spa excellent but need to book a time slot during the evening rush.
Not child friendly though.

we have just returned from our best ski holiday ever.
The hermitage is the newest of the sport hotel group in andorra and has set a new standed for hotels in the region.
The staff are very attentive and nothing is too much trouble. There is no need to bring any toiletaries they supply everything from deodrant to a hairbrush they even give you a disposable razor everyday.
The buffet breakfast is extensive and is served to a more civilised time of 10:30.
In the evening there are two sections of the restaurant to choose from; there is a meditteranian section and a eastern restaurant which takes its vision from chinease and thai style cooking.
ALWAYS book the evening meal direct with the restaurant we tried booking it with reception but when we got to the evening meal we were not on the list, however the restaurant staff were excellent and we were seated very quickly. The one thing to be careful about in your prising is that some of the meals carry a supplement even if you are on the half board.
we ate out twice DO NOT eat at the chinease it is awful, however if you are looking for a good meal at a reasonable price try fat alberts the food was great and the cost wasa good.
staying at the hermitage means that you get access to the water circuit at the spa. this is well worth using its a three story spa with different temperature pools, jets and steam rooms.
for the spa you do need flip flops but you can buy 2 pairs for 24euros.
there are also treatments that you can pay for, i recomend the post ski massage a great way to ensure that you are fit for the next day.
all in all the hermitage is an excellent hotel and i would recommend it to anyone. its the little things that make it nice for example on arrival the bell boy takes your skis to the ski room which is in part of the large hire shop next to the gondala meaning that at the end of a long day skiing you dont have to drag your skis back to the hotel.
we loved this holdiay so much that within 24 hours of being back we have rebooked for next year

We were one of the first guests to stay in this lovely hotel in Soldeu, Andorra.
The location is great, 5 minutes walk from the gondola, and hermitage guests use an attended locker room right next to the gondola entrance, so no lugging boots and skis around!
All the guest rooms are suites, decorated in moody browns and beiges with stunning views of the ski slopes. The bathroom was enormous, with a jacuzzi bath, walk in shower and seperate WC. Unfortunately the rooms were always dark, and there was insufficient lighting so we bumbled around in the near dark much of the time.
There are two restaurants, one mediterranean and one eastern/fusion. Neither served 5 star food, in fact it was frequently cold and disappointing, and almost inevitably swirled with pink green or yellow goo. Service was very hit and miss, a pot of tea could take twenty five minutes, and one bag to a litre of water doesn't make for a nice cuppa. But as I said earlier, the hotel has only just opened and the staff need to settle in.
The most fabulous thing about the hotel though is the spa. Beautiful doesn't describe it, pools, waterfalls showers, jacuzzi beds in the water - just the thing for relaxing after skiing, then up a floor to the steam rooms, saunas, caldea, aromatherapy rooms etc. in a state of total relaxation you wander up to the third floor, and finish in a jacuzzi watching the last of the skiers coming down the slopes.
Drinks were very cheap, especially for a '5star' hotel, and the bar staff very pleasant, but ordering was haphazard - and they kept running out of stock - teething troubles again.