I stayed here with my family for Christmas in 2004 and it could not have been better. The hotel is truly picturesque and set in a wonderful location with spectacular views of Salzburg. The rooms are huge, warm and comfortable and are very clean. The bathrooms are marble with heated flooring! The restaurant is truly lovely - cozy and quaint - serving fantastic food and wine. The waiter who served us is really friendly and helpful. All the staff are friendly and informative. Would not want to stay anywhere else if I ever went to Salzburg again.

Spouse and I stayed here in October 2004, booked on the phone as we headed into Salzburg. No cover charges, rooms were immaculate and huge! Bathrooms were marble, first class. Restaurant was the best we tried in Austria, liked this place so much we stayed extra nights. Our waiter Frank helped navigate the menu and wine list, plus gave us great advice on what was worth seeing and what wasn't--an insider's view. Lovely premises, lovely view, glad we weren't staying right in the city--which was a mere 5 minute drive. We had a car and did not have a lot of trouble finding parking. We planned on staying in Salzburg only one day but had such a good overall experience that we stayed for 3 days total.

The Gersberg Alm is located above Salzburg in a very quiet, rural area. A car is a must for staying here. The hotel looks like your typical old Austrian style chalet. The rooms(one for us and one for our children) however, were a kind of wierd modern, but very large for European standards. (We had upgraded rooms.) The bathrooms were very nice, with an wonderful, american style shower. But, there was hair in the bathroom, not the kind of thing you want to see when you first enter the room! Dinner in the restaurant was very good, but come on, cover charges at these prices and for guests of the hotel. We were billed cover charges at several establishment in Austria and Italy this year, which we had never encountered before in top hotel and restaurants. All in all, the hotel was very comfortable, but it is not on my must go again list.