This hotel is a nice average romantic hotel in the middle of Salzburg. Everything you want to see can be reached by foot. The rooms are clean and spacious. Only breakfast could be more diversified.

Hotel was exactly what we paid for. Excellant location, good clean room and very good breakfast. They even gave us a complimentary Mozart CD when we left! Would recommend. Ignore the bad reviews!!

I booked this hotel based on feedback from tripadvisor so I had an idea of what to expect. My comments:

Location. Although not in the old town, it is walking distance to the edge of the pedestrian zone. That end has great restaurants, although farther out from major sites in the old town (closest site would be St. Stephen's Church). In terms of distance, I'd estimate walking 10 minutes to get to the pedestrian zone - roughly the length and the width of a Manhattan block.

Service. Folks at the front desk were great at check in/check out and also with restaurant recommendations (Alter Fuchs in Old town - separate review). Personnel at breakfast were also attentive. Breakfast is 10 euro extra per person ... when we booked breakfast was not included.

Facilities. Public areas are very nice although rooms was not at the same standard. For the price, we were expecting better. I think it is more on the 2 star range, rather than 3 - comparing it to other tripadvisor-reviewed hotels we've stayed at. Although they "technically" qualify for a 3, I think that is pushing it. For example, they do have a hairdryer but it is one of those weak vacuum hose types. The 2.5 x 2.5 ft shower is tight and the curtain has a pungent unpleasant smell. The toilet is in a separate cubbie decorated in yellow and black tile.

The room itself was basic but functional. It had a 13 in. TV, 2 single beds pushed together. It can get pretty loud esp if you are on a lower floor (we were five floors up but it still was noisy). Sheets are clean. So between this and the shower curtain, review for cleanliness is mixed. The photos online are much better than actual (by the way, although not a deal-breaker, the chocolate-on-the-pillow is not a standard feature).

As mentioned in a previous review, the elevator was quite unique. We've stayed at other small european hotels before but this is the first one we've seen without an inner door or gate so the walls of the passing floors are exposed. We took a video but my husband wont let me post it!!

NET: Although service is great, we will try another place next time to see if we can do better with facilities with our budget.

We chose this property based on the fairly good reviews on Trip Advisor. Our stay, however, was not so great. Our rooms were situated on the first floor overlooking the street. Busy traffic and late night revelers made it almost impossible to get any sleep. We were also disappointed by the hotel's policy to charge for internet access. The web site we had to go to in order to pay for access did not work properly, so we were unable to go online to handle business matters. As more and more hotels provide free internet access, the ones that do not will find themselves losing business. Though the staff was friendly, the hotel, overall, was unimpressive and institutional. We would not go there again.