Oh dear! Excellent location within walking distance of all the sights, but that's about the only plus point. Our bathroom had no ventilation or air con, and as a result had black mildew growing all over the ceiling above the bath. The shower head was fixed to the wall above head height, so it was impossible to wash properly. The simplest requests made to reception were just ignored -our extra toilet roll was promised in " ten minutes", but two days later had still not appeared. We ended up buying some in the local supermarket! Our room safe was unusable, as the previous guest had locked it with a pin code and checked out. Despite asking reception to fix it, they never did, so I had to carry £1000 and our passports round Salzburg with me for three days. Our tour operator ( Thomson) claimed in the brochure that the hotel was in a " quiet street" - I wish that were so, but it was actually on the busy Linzergasse, where drunks shouted, swore and fought til 3 am every night, the church next door rang bells at all hours, and road drills and construction noise intruded all day. There was a 90 degree heatwave and the room had no air con or even a fan, so was insufferably hot. Sleep was impossible . Breakfast was a limited choice and poor quality. There was no lounge or daytime seating area, other than one three seater sofa squeezed into reception. The room tv was small with poor reception. Needless to say, we will not be returning! I can however recommend both the Blaue Gans and Goldener Hirsch for dinner, they were superb.

I'm surprised by all the negative reveiws I'm seeing so I had to share our experiences. My husband and I have stayed w/ the Amadeus 3 times from 2000-2004 and have had a lovely expereince every time. We have stayed twice in rooms that face the street and where the church bells can be very loud but they certainly don't ring overnight. This is Europe and there is a certain charm in the bells and definately shouldn't be a distraction to the hotel. We've also stayed in a room overlooking the beautiful graveyard where Mozart's father and wife are buried and had a lovely balcony. The staff have always been friendly and helpful. We speak a good bit of German though we're not fluent and though we always start speaking in German, the staff is more than willing to switch to English when we start to falter. The rooms have always been clean and comfortable and the location is great (right across from one of the only parking garages and you're able to walk to it with lots of luggage). I hope others will take this review into account when deciding to book.

On arrival the desk clerk was probably not the most receptive but from that point on we came to enjoy the atmosphere one would expect from an older building in an old town. The ancient floorboards in our (large and clean) room were complemented by a large double bed, neat curtains, a bedroom chandelier, old fashioned doors and a recently renovated large bathroom. Breakfast was comprehensive and pleasant, the free internet facilities were appreciated and tours were organised promptly and efficiently by the daily desk staff.

Our reservations at being next door to a large church were eased when it became apparent that the bells did not chime between 10 pm and 6 am, and the hotel is wonderfully located in terms of access to all of the attractions of the old town, including the Mirabell Gardens and the Fortress.

We were a little apprehensive about the church bells, turns out when we arrived at the hotel they told us that they coulod not honor our reservation. They made reservations at a hotel about 5 blocks away for us, turns out it was a much nicer hotel. I asked if we could leave our car out front because we had a tour scheduled and they said no.

This hotel was difficult to find because you could not drive on the stree. I would have found it much easier if someone had told me that.