Upon arriving in Innsbruck, after a long flight, we were told that our rooms had been damaged somehow and that we had been moved to other hotels in the area, not even together but two rooms in different hotels,not a very sincere apology just as a matter of fact, the Manager when I demanded to talk to Him, and we could see him in his office, refused to come out and left the girls in the front desk deal with customers, not very profesional,also, while we waited for a taxi to take us to our new accomodations,we kept getting dirty looks because we had complained about the lousy service...In all an incredible upsetting experience with this Hotel.
- Also Known As:
- Austria Trend Hotels And Resorts
- Austria Trend Hotel
- Austria Trend Hotel Innsbruck
- Congress Hotel Innsbruck
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