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Grand Hotel Wien: Traveller Reviews


Kaerntner Ring 9, Vienna 1010, Austria
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Reviews you can trust

95% Recommend
4.5 of 5 stars 109 reviews
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All (109)
[ Date ] [ Rating ]
Very good service

Grand Hotel Wien

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5 of 5 stars
Bristol, England
18 Oct 2009 | Trip type: Business, Solo travel
1
person found this review helpful

The room was lovely and the breakfast buffet was varied and delicious. The pianist playing in the lobby was delightful. The hotel is very well situated close to many interesting places, and very handy for the underground. The staff were uniformly polite and very helpful, and I was particularly charmed by Mr Kirienko, the manager, who was kind enough to let me practise my German.
I can't rate the hotel for value for money as I was there for a conference and would normally stay in a much lower budget hotel!

  • My ratings for this hotel
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay September 2009
  • Visit was for Business
  • Travelled with Solo Traveler
  • Member since 18 October 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Management response from Hotelfan69, Manager
(Management representative)
29 Oct 2009
Dear 'LottiBristol', your review and comments on your stay and our location & services is much appreciated. Looking forward welcoming you again at the Grand Hotel Wien in the near future. Best regards!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Average price*: £246 (year-round)
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Always The Best, always GRAND

Grand Hotel Wien

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5 of 5 stars
Moscow
11 Oct 2009 | Trip type: Business, Solo travel

I even can not calculate how many times I have stayed at GRAND HOTEL VIENNA.
This October I visited my favourite hotel in Austrian capital once again and noted good new things like new carpets, ETRO cosmetics in suites. It is very good trend - very seldom the hotels can combine grand style with modern demands.
Front office is still the best one in Vienna.

Do hope to visit Grand Hotel Vienna very soon !!!

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay October 2009
  • Visit was for Business
  • Travelled with Solo Traveler
  • Age group 25_34
  • Member since 11 October 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Management response from Hotelfan69, Manager
(Management representative)
29 Oct 2009
Dear 'AB_Moscow_1982', thank you so much for your review, we are so proud having you as regular guest at the Grand Hotel Wien. Best regards!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Average price*: £246 (year-round)
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5 star

Grand Hotel Wien

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5 of 5 stars
Montreal
16 Sep 2009 | Trip type: Couples
1
person found this review helpful

A wonderful hotel located 500 feet from the opera house on the Ring. Everything is 5 star about this hotel. The staff were friendly and efficient, the breakfast buffet was varied and delicious, the room was large and comfortable and the public areas were elegant and refined. Definitely a good fit for an oil sheik who checked in as we were leaving!

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay September 2009
  • Visit was for Leisure
  • Travelled with With Spouse/Partner
  • Member since 15 August 2005
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Management response from Hotelfan69, Manager
(Management representative)
22 Sep 2009
Dear 'Imgreen', thank you so much for your great review! Especially your comments on the staff and the services are much appreciated. We are all looking forward welcoming you again at the Grand Hotel Wien in the near future. Best regards!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Simply a great hotel!!

Grand Hotel Wien

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5 of 5 stars
Hillsborough, California
15 Sep 2009 | Trip type: Couples

Service!!! Service!!! Service!!!

We drove up to the hotel in a taxi. Our doors were opened for us, we received a wonderful welcome, our baggage was unloaded while I was led to the front desk. Vladislav K gave us a warm welcome.

Vladislav is a wonderful manager. The service at this hotel is the simply the best and (along with the Hotel Gardena Grodnerhof in Ortisei, Italy) the best we experienced in all of Europe.

Vladislav asked if he could show us the room. He gave us a tour of the hotel and an extensive tour of every amenity our room had to offer. He recommended a nice walk to acquaint ourselves with Vienna. He recommended two outstanding restaurants..(Plachutta's and Niky's (Restaurant Kuchl Masterei).

The hotel has a great location. The staff is "over-the-top" great!!

I would definitely (happily) stay at this hotel in the future.

Vladislav, is one of the nicest people you will ever meet during your holiday! I think the Grand Hotel Wien is fortunate to have him. This high level of service not only came from the front desk, but to the bell boys, the concierge, the piano player at the bar, even the cleaning people went out of their way to greet you with a smile and a good morning.

I highly recommend this hotel to anybody traveling to Vienna.

Their hotel and especially their service from top to bottom is something the staff should be very proud of!!!

Well done, Vladislav, your staff and the Grand Hotel Wien!!

Your hotel is indeed "grand!!"

  • Date of stay September 2009
  • Visit was for Leisure
  • Travelled with With Spouse/Partner
  • Member since 26 September 2005
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Management response from Hotelfan69, Manager
(Management representative)
17 Sep 2009
Dear 'Avideater', your review is much appreciated, I will certainly forward your review to our Front Office Manager as well as Mr. Kirienko who did a great job during your stay at the Grand Hotel Wien. I am very much looking forward welcoming you again at the Grand Hotel Wien in the near future. Best regards!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Average price*: £246 (year-round)
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Grand experience, great hotel

Grand Hotel Wien

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5 of 5 stars
Florida
13 Sep 2009 | Trip type: Couples
1
person found this review helpful

We stayed five nights and had a wonderful stay at this beautiful hotel. The atmosphere is quiet and elegant.
Breakfast was delicious and they offer al a carte versus the full buffet which was too heavy for us.
Service was excellent from the responsiveness of the front desk, informative concierges, and housekeeping which always responded rapidly for requests for extra towels, etc.
Great location and elegant rooms.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay August 2009
  • Visit was for Leisure
  • Travelled with With Spouse/Partner
  • Member since 02 January 2008
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Was this review helpful? Yes
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Management response from Hotelfan69, Manager
(Management representative)
14 Sep 2009
Dear 'Jack44Florida', your review is much appreciated. We enjoy reading that you liked the hotel, its food & beverage facilities as well as the location. Looking forward welcoming you again in the near future, I remain
Best regards!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Average price*: £246 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Grand Hotel Wien Also Known As

  • Grand Hotel Vienna
Address: Kaerntner Ring 9, Vienna 1010, Austria