This is quite simply the WORST HOTEL I have ever stayed in ANYWHERE IN THE WORLD (and I travel a lot). Do not be fooled by cheap deals, partial updating and the swanky reception area. The hotel has a courtyard area with poorly glazed rooms overlooking it. From 4.30 am deliveries of food, drink etc and rubbish collection take place (you can smell the rubbish). You will not be able to sleep whilst this is happening as it is loud and once it starts the noise just carries on. If you like being woken up at 4.30, being in a noisy room and effectively overlooking a delivery depot, you'll love this. We did not, nor did we like having to go to a different floor to have a shower, nor did we like staying in a room which hadn't been updated since the 70s. The fact is that this hotel group have absolutely no idea how to look after guests or run a hotel. It is a real shame that the Austrian Tourist Board permit them to lose the country its guests and the chance of repeat visits. I can't believe anybody would ever want to return to this place. It's shameful! An embarrassment to Vienna!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC