This is a great hotel, right in the heart of central Vienna. We have spent the past three New Years here and we have always been very happy with our stay. The staff are always very friendly and helpful.
Rooms are more than adequate without being luxurious. Bathrooms are clean, modern and bright, and the beds are comfortable. The buffet breakfasts are more than adequate.
One thing which I would caution though is the noise in the early hours. If your room looks onto the alley / street, the racket is pretty bad – with deliveries of (I don't know – what? milk? bread? laundry?) in the wee small hours making for a rude awakening. So, the moral of the story is: ask for an inside room.
If you don’t like smoking in public and coming back home stinking of other people’s fag smoke then avoid Vienna. NEVER have we been anywhere where so many people smoke so much. So make sure you ask for a room on one of the two non-smoking floors.
Other than this, absolutely no problems recommending this fantastic hotel.
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