The Scandic KNA is a prime example of the Latin term "caveat emptor" or "buyer beware". While there are numerous posts that claim that this hotel is wonderful (which could have been the case), our experience differed dramatically. We found the lobby a little dingy, but figured what mattered was the room. Unfortunately the room was a disaster. We had booked a family room for my wife, daughter and I, and found the following:
- filthy bed comforters
- pull-out couch with a layer of dust
- windows that wouldn't open
- spartan, under-lit bathroom that had not been cleaned since the last guest had left (the layer of hair on the floor gave it away)
Needless to say, we did not stay, but the hotel was good about letting us check out without a fuss. The woman at the front desk asked if I wanted to speak with the manager, so at least they seemed receptive to our situation.
The bottom line is that while many have had a good experience at this hotel, others (such as me) have not...so "caveat emptor"!
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