The location of the Hotel is very nice, Ålesund centre is fairly compact, so no need to walk your shoes off. Beautiful view from Hotel room, (had superior room facing the water). Effective and welcoming staff at reception. Nice with complimentary waffles (mid-day) and easy evening buffet.
The room was a disappointment, though.... View was nice, and size of the room was super, but the standard of the room was not satisfactory . The bed, carpet, table, TV.... none of this met my expectations, especially considering that this was a superior room. It all looked quite worn. The bathroom appeared to be of a higher standard, but totally lacking amenities I normally expect when booking upgraded rooms.
Also the experience at breakfast was a disappointment, it looked like the staff there could need an extra person or two, helping them out. Quality of food was good, however there were too many empty plates, too many missing items. Very nice lobby area. All in all somewhat disappointed when leaving, especially after reading so many positive reviews of this Hotel prior to my/our stay.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4 weeks ago
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Thank you for taking time writhing about us. Nice to read that you enjoyed the view, front desk personal, waffles and evening meal. Regarding the room I can tell you that we have now upgraded every room wit 42” TV. It has become really nice. Wish you a good November month and you are welcome back to Clarion Collection Hotel Bryggen in Ålesund.
Best regards, Camilla Espeseth
This response is the subjective opinion of the management representative and not of TripAdvisor LLC